Canon imagePROGRAF iPF6400 Basic Guide - Page 97

Roll paper cannot be inserted into the paper feed slot, Cannot load sheets, Paper is not cut neatly

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iPF6400 3 Press the OK button. Roll paper cannot be inserted into the paper feed slot Troubleshooting Problems Regarding Paper Roll paper cannot be inserted into the paper feed slot The roll paper is warped. Cause Corrective Action Straighten out curls and reload the roll. Paper is jammed by the paper feed slot. After a roll was advanced, the paper was manually pulled out by force, closing the Paper Feed Slot. Remove the jammed paper. (See "Clearing Jammed Roll Paper.") →P.91 (See "Clearing a Jammed Sheet, Fed Manually.") →P.94 Remove the roll and open the paper feed slot. (See "Removing the Roll from the Printer.") →P.14 Cannot load sheets Cause Corrective Action The paper source selection is incorrect. Press the Load button and select the paper source. Paper is not cut neatly Cause The paper is bent or curled at the cut position. Paper rises by the ends of the cut position before it is cut. You are using paper that cannot be cut with the Cutter Unit. Cut Speed is not configured correctly in the Control Panel menu. During cutting, printed documents fall out at an angle. Corrective Action Straighten out any curling by the edges of the paper. Reload the paper correctly. Specify Manual in Cutting Mode in the Control Panel menu and use scissors or a cutting tool to cut the roll after printing. (See "Specifying the Cutting Method for Rolls.") →User's Guide Change the Cut Speed setting in the Control Panel menu. (See "Menu Structure.") →P.55 In the Control Panel menu, set Cutting Mode to Eject. Hold documents after printing, as they are cut. (See "Specifying the Cutting Method for Rolls.") →User's Guide Paper is not cut Cause The printed document became caught on a foreign object by the Output Tray, which lifted the document. The Cutter passed under the paper. In the printer driver, No or Print Cut Guideline is specified in Automatic Cutting. In the Control Panel menu, Cutting Mode is set to Eject or Manual. Corrective Action Remove the foreign object by the Output Tray to enable the printer to eject the printed document, keeping it level. Specify Yes in Automatic Cutting in the printer driver. If the Cutting Mode is Eject, press the Cut button to cut the paper. If the Cutting Mode is Manual, cut rolls with scissors or the like. 97 Basic Guide

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3
Press the
OK
button.
Roll paper cannot be inserted into the paper feed slot
Roll paper cannot be inserted into the paper feed slot
Cause
Corrective Action
The roll paper is warped.
Straighten out curls and reload the roll.
Paper is jammed by the paper feed slot.
Remove the jammed paper.
(See "Clearing Jammed Roll Paper.")
→P.91
(See "Clearing a Jammed Sheet, Fed Manually.")
→P.94
After a roll was advanced, the paper was manually pulled out by force, closing
the Paper Feed Slot.
Remove the roll and open the paper feed slot.
(See "Removing the Roll from the Printer.")
→P.14
Cannot load sheets
Cannot load sheets
Cause
Corrective Action
The paper source selection is incorrect.
Press the
Load
button and select the paper source.
Paper is not cut neatly
Paper is not cut neatly
Cause
Corrective Action
The paper is bent or curled at the cut position.
Straighten out any curling by the edges of the paper.
Paper rises by the ends of the cut position before
it is cut.
Reload the paper correctly.
You are using paper that cannot be cut with the
Cutter Unit.
Specify
Manual
in
Cutting Mode
in the Control Panel menu and use scissors or a
cutting tool to cut the roll after printing.
(See "Specifying the Cutting Method for Rolls.")
→User's Guide
Cut Speed
is not configured correctly in the Con-
trol Panel menu.
Change the
Cut Speed
setting in the Control Panel menu.
(See "Menu Structure.")
→P.55
During cutting, printed documents fall out at an
angle.
In the Control Panel menu, set
Cutting Mode
to
Eject
. Hold documents after print-
ing, as they are cut.
(See "Specifying the Cutting Method for Rolls.")
→User's Guide
Paper is not cut
Paper is not cut
Cause
Corrective Action
The printed document became caught on a foreign object by the
Output Tray, which lifted the document. The Cutter passed under
the paper.
Remove the foreign object by the Output Tray to enable the printer to
eject the printed document, keeping it level.
In the printer driver,
No
or
Print Cut Guideline
is specified in
Automatic Cutting
.
Specify
Yes
in
Automatic Cutting
in the printer driver.
In the Control Panel menu,
Cutting Mode
is set to
Eject
or
Man-
ual
.
If the
Cutting Mode
is
Eject
, press the
Cut
button to cut the paper.
If the
Cutting Mode
is
Manual
, cut rolls with scissors or the like.
iPF6400
Roll paper cannot be inserted into the paper feed slot
Basic Guide
Troubleshooting
Problems Regarding Paper
97