Cisco ESR10008 Hardware Installation Guide - Page 94
Situational Analysis
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38546 Chapter 5 Maintaining the Cisco 10008 Router Situational Analysis Spare Parts Service providers usually draw on their own experience with similar equipment as they try to determine the number of spare parts of a given item to keep on hand. In developing a strategy for spare parts, the service providers must • Evaluate the criticality of the equipment. • Estimate the mean time between failures, a key component of any spares strategy. • Calculate the number of production routers (and associated components) they need to have on hand. For example, if they have the critical mass to shift capacity to other locations or other devices, they may be able to carry fewer spares. Service providers may also subscribe to services that supply them with replacement parts, sometimes with turnaround times as short as 4 hours. Situational Analysis Redundancy Service providers trying to decide on the level of redundancy appropriate for their operations must examine their business models. The service provider invests more heavily in high network reliability if the business model • Calls for protected services • Provides customer service-level agreements • Accommodates customers that require a high degree of reliability • Emphasizes overall reliability as opposed to cost In addition, the service provider discusses the situation with the supplier to identify those software and hardware features likely to experience the most stress and thus to have the shortest mean time between failures. The point is to determine, not just whether or not redundancy is to be used, but also the quantity to be used (1:1, 2:1, or greater). Some service providers have redundant chassis, but not redundant routing engines. This approach gives them increased flexibility, so that they can provide reliable service and accommodate a growing number of customers. Customers requiring the highest levels of network reliability and availability often add redundancy by connecting to two different service providers. 38546 Cisco 10008 Router Hardware Installation Guide 5-2 OL-0659-13
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