Dell Brocade G620 Hardware Installation Guide - Page 9
Brocade resources, Contacting Brocade Technical Support, Brocade customers
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Brocade resources Brocade resources Visit the Brocade website to locate related documentation for your product and additional Brocade resources. You can download additional publications supporting your product at www.brocade.com. Select the Brocade Products tab to locate your product, then click the Brocade product name or image to open the individual product page. The user manuals are available in the resources module at the bottom of the page under the Documentation category. To get up-to-the-minute information on Brocade products and resources, go to MyBrocade. You can register at no cost to obtain a user ID and password. Release notes are available on MyBrocade under Product Downloads. White papers, online demonstrations, and data sheets are available through the Brocade website. Contacting Brocade Technical Support As a Brocade customer, you can contact Brocade Technical Support 24x7 online, by telephone, or by email. Brocade OEM customers contact their OEM/Solutions provider. Brocade customers For product support information and the latest information on contacting the Technical Assistance Center, go to http://www.brocade.com/services-support/index.html. If you have purchased Brocade product support directly from Brocade, use one of the following methods to contact the Brocade Technical Assistance Center 24x7. Online Telephone E-mail Preferred method of contact for non- Required for Sev 1-Critical and Sev urgent issues: 2-High issues: • My Cases through MyBrocade • Continental US: 1-800-752-8061 • Software downloads and licensing • Europe, Middle East, Africa, and tools Asia Pacific: +800-AT FIBREE • Knowledge Base (+800 28 34 27 33) • For areas unable to access toll free number: +1-408-333-6061 • Toll-free numbers are available in many countries. [email protected] Please include: • Problem summary • Serial number • Installation details • Environment description Brocade OEM customers If you have purchased Brocade product support from a Brocade OEM/Solution Provider, contact your OEM/Solution Provider for all of your product support needs. • OEM/Solution Providers are trained and certified by Brocade to support Brocade® products. • Brocade provides backline support for issues that cannot be resolved by the OEM/Solution Provider. Brocade G620 Hardware Installation Guide 9 53-1003990-01
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