Dell OptiPlex GX1 Dell OptiPlex GX1/GX1p Managed PC and OptiPlex NX1 Net PC S - Page 60

Boot Sequence, Device List, LANDesk Service Agent, Hard Drive C, Boot Device Priority, Dell N 5, - will not boot

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The server-based diagnostics contains tests that aid in troubleshooting major components of the computer. To run the server-based diagnostics, follow these steps: 1. Turn on all peripherals and the computer. If the system is already on, press to reboot the system. 2. If necessary, enter the System Setup program and set the system to boot from the network. Highlight the Boot Sequence option (see Figure A-1). Either press to restore the default settings, or press and the rightarrow key to display the Device List screen (see Figure A-2). Then move the LANDesk Service Agent option above the Hard Drive C: option in the Boot Device Priority list. Press to reboot the system. 3. Press the spacebar immediately after you see the following message: If you wait more than 5 seconds before pressing the spacebar, the message disappears and the load operation continues. Let the system complete the load operation; then shut down the system and try again. 4. Type f immediately after you see a menu to enter the firmware update services. If you wait more than 3 seconds before making a selection, the system automatically enters the software services. 5. Enter a user name and password at the logon prompt. Contact the network administrator for information on system access. 6. Using the arrow keys, highlight Dell N 5XXX Diagnostics and press . 7. Select Run Once or Loop Continuously to begin the tests. The tests continue to run until an error is encountered. When an error is reported, you have the option of stopping or continuing the tests. When the tests are completed or stopped, the total number of errors is reported; there is no error log. The server-based diagnostics consists of the following test groups: Coprocessor Tests - Check the math coprocessor's numerical calculation and error-handling abilities CMOS Confidence Test - Checks the NVRAM for accessibility and reliability of data storage DMA Controller Test - Checks correct operation of the DMA controller 2-6

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2-6
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6HUYHU´%DVHG±’LDJQRVWLFV±
The server-based diagnostics contains tests that aid in troubleshooting major
components of the computer. To run the server-based diagnostics, follow
these steps:
1.
Turn on all peripherals and the computer. If the system is already on, press
<Ctrl
><
Alt
><
Del> to reboot the system.
2.
If necessary, enter the System Setup program and set the system to boot
from the network.
Highlight the
Boot Sequence
option (see Figure A-1). Either press
<Alt><d> to restore the default settings, or press <Ctrl> and the right-
arrow key to display the
Device List
screen (see Figure A-2). Then move
the
LANDesk Service Agent
option above the
Hard Drive C:
option in the
Boot Device Priority
list. Press <Alt><B> to reboot the system.
3.
Press the spacebar
immediately
after you see the following message:
3UHVV²WKH²´6SDFHEDU!²IRU²&RQILJXUDWLRQ²6HUYLFHV²RU²´(VF!²RU²
´&WUO!´F!²WR²FDQFHO³
If you wait more than 5 seconds before pressing the spacebar, the mes-
sage disappears and the load operation continues.
Let the system
complete the load operation
; then shut down the system and try again.
4.
Type
f
immediately
after you see a menu to enter the firmware update
services.
If you wait more than 3 seconds before making a selection, the system
automatically enters the software services.
5.
Enter a user name and password at the logon prompt.
Contact the network administrator for information on system access.
6.
Using the arrow keys, highlight
Dell N 5
XXX
Diagnostics
and press
<Enter>.
7.
Select
Run Once or Loop Continuously
to begin the tests.
The tests continue to run until an error is encountered. When an error is
reported, you have the option of stopping or continuing the tests. When
the tests are completed or stopped, the total number of errors is reported;
there is no error log.
The server-based diagnostics consists of the following test groups:
¼
Coprocessor Tests — Check the math coprocessor’s numerical calculation
and error-handling abilities
¼
CMOS Confidence Test — Checks the NVRAM for accessibility and reliabil-
ity of data storage
¼
DMA Controller Test — Checks correct operation of the DMA controller