Dell XPS One 2720 Me and My Dell - Page 91

Invoking ePSA

Get Dell XPS One 2720 PDF manuals and user guides View all Dell XPS One 2720 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 91 highlights

Invoking ePSA To invoke ePSA: 1. Restart the computer. 2. Press at the Dell logo to access the Boot Menu. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Windows desktop, then restart your computer and try again. 3. Select Diagnostics and press . 4. Follow the instructions on the screen to complete the test and note any error messages that appear. If a component fails the test, the test stops, the computer beeps, and an error code is displayed. Note the error code(s) and search for solutions at dell.com/support or contact Dell. Follow the instructions on the screen to continue to the next test, retest the component that failed, or stop the test and restart the computer. If the PSA completes successfully, the following message appears on your screen: " No problems have been found with this system so far. Do you want to run the remaining memory tests? This will take about 30 minutes or more. Do you want to continue? (Recommended)." Press to continue if you are experiencing memory issue, otherwise press to finish the test. If the ePSA completes with errors, the following message appears on your screen: "Testing completed. One or more errors were detected." The Event Log tab in the Status window displays the errors that occurred during the ePSA tests. Diagnostics  91

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
Diagnostics
91
Invoking ePSA
To invoke ePSA:
1.
Restart the computer.
2.
Press <F12> at the Dell logo to access the Boot Menu.
NOTE:
If you wait too long and the operating system logo appears,
continue to wait until you see the Windows desktop, then restart
your computer and try again.
3.
Select
Diagnostics
and press <Enter>.
4.
Follow the instructions on the screen to complete the test and note any
error messages that appear.
If a component fails the test, the test stops, the computer beeps, and an
error code is displayed. Note the error code(s) and search for solutions at
dell.com/support
or contact Dell.
Follow the instructions on the screen to continue to the next test, retest the
component that failed, or stop the test and restart the computer.
If the PSA completes successfully, the following message appears on
your screen:
“ No problems have been found with this system
so far. Do you want to run the remaining memory tests?
This will take about 30 minutes or more. Do you want
to continue? (Recommended).”
Press <y> to continue if you are
experiencing memory issue, otherwise press <n> to finish the test.
If the ePSA completes with errors, the following message appears on
your screen:
“Testing completed. One or more errors were
detected.”
The
Event Log
tab in the
Status
window displays the errors that occurred
during the ePSA tests.