Epson Ensemble HD 720 User's Guide - Page 61

Solving Problems, Basic Operation Problems

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Solving Problems If you're having a problem with the Ensemble HD system, check for a solution in one of these sections: • "Basic Operation Problems" below • "Picture Problems" on page 62 • "Sound Problems" on page 64 • "Problems Using the Screen" on page 65 • "Problems Using the Remote Control" on page 66 • "Problems Using the DVD Player" on page 67 • "Problems Using the Radio" on page 67 • "Problems Using an External Component" on page 68 If you cannot solve the problem on your own, contact Epson for help (see page 69). Basic Operation Problems Problem The system doesn't turn on. The projector doesn't turn on. Solution Make sure the MAIN menu is displayed on the remote control, then press the ON button to turn the system on or the OFF button to turn the system off. The remote control's batteries may need to be replaced. See page 59. Check the blue light at the top of the screen. When the screen is raised, the light remains on. This indicates that the system is receiving power. If the light is not on, make sure your electrical outlet is working and isn't controlled by a wall switch or timer. Check that the power cords on the back of the subwoofer are connected securely. Check the power switches on the back of the subwoofer. Make sure the PWR ON MODE switch is in the AUTO position and the MASTER POWER switch is turned on. Press the MAIN button on the remote control, then press the ON button. Keep the remote control pointed at the screen for several seconds after you press the button to ensure that the projector turns on. Try to turn on the projector by itself. Open the PROJ menu on the remote control, then press the ON button. The lamp may need to be replaced. See "Checking the Projector Lamp" on page 58. 61

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61
Solving Problems
If you’re having a problem with the Ensemble HD system, check for a solution in one of these sections:
•
“Basic Operation Problems” below
•
“Picture Problems” on page 62
•
“Sound Problems” on page 64
•
“Problems Using the Screen” on page 65
•
“Problems Using the Remote Control” on page 66
•
“Problems Using the DVD Player” on page 67
•
“Problems Using the Radio” on page 67
•
“Problems Using an External Component” on page 68
If you cannot solve the problem on your own, contact Epson for help (see page 69).
Basic Operation Problems
Problem
Solution
The system doesn’t turn on.
Make sure the MAIN menu is displayed on the remote control, then press the
ON
button to turn the system on or the
OFF
button to turn the system off.
The remote control’s batteries may need to be replaced. See page 59.
Check the blue light at the top of the screen. When the screen is raised, the light
remains on. This indicates that the system is receiving power. If the light is not on,
make sure your electrical outlet is working and isn’t controlled by a wall switch or
timer.
Check that the power cords on the back of the subwoofer are connected securely.
Check the power switches on the back of the subwoofer. Make sure the
PWR ON
MODE
switch is in the
AUTO
position and the
MASTER POWER
switch is turned on.
The projector doesn’t turn on.
Press the
MAIN
button on the remote control, then press the
ON
button. Keep the
remote control pointed at the screen for several seconds after you press the button
to ensure that the projector turns on.
Try to turn on the projector by itself. Open the
PROJ
menu on the remote control,
then press the
ON
button.
The lamp may need to be replaced. See “Checking the Projector Lamp” on
page 58.