Epson LQ-860 User Manual - Page 220

Problem Continuous paper does not feed properly (continued). The paper feed is crooked or the paper jams. Solution The paper supply may be obstructed by a cable or some other object. Make sure that the paper feeds smoothly into the printer. See Chapter 2. Your supply of continuous paper may be too far from the printer. Position your paper supply within 3 feet (1 meter) of the printer. See Chapter 2. The paper may be caught on the edge guides. When using continuous paper, make sure that the paper guide is installed over the paper and that the edge guides are positioned in the center. See Chapter 2. The holes on the sides of the paper may not be aligned with each other. Reposition the paper on the tractor pins. See Chapter 2. The sprocket units are incorrectly positioned for the paper width. Move the right sprocket unit to remove any slack across the width of the paper. See Chapter 2. The position of your paper supply may be preventing it from feeding straight. See Chapter 2. 7-20 Troubleshooting