Epson LQ-860 User Manual - Page 231
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Problem Using the cut sheet feeder, the paper does not feed properly (continued). One page of printing has spread to two pages. When printing envelopes, the envelopes either do not feed or feed incorrectly. Using the pull tractor with the push tractor, continuous paper does not feed properly. When the FORM FEED or LINE FEED button is pressed, the paper does not feed at all. Platen does not rotate.) Solution The page length setting may be wrong. Run a self test in cut sheet feeder mode. The printer will automatically measure the paper loaded and set the correct page length. See Chapter 5. You may have to change the top or bottom margin or page length for your application program. The two front levers may not be set to envelope feeding. Push down on the two front levers until they lock into position. See Chapter 5. The printer may be on line. Before using the control panel buttons to feed paper, always take the printer off line (ON LINE light is out). Troubleshooting 7-31