Epson LQ-860 User Manual - Page 224

the correct, LOAD/EJECT, TEAR OFF, assistance., printer. This can cause labels

Page 224 highlights

Problem Continuous paper does not feed properly (continued). When printing labels, the labels either do not feed or feed incorrectly. Switching between single sheets and continuous paper cannot be performed properly. When the LOAD/EJECT button is pressed to load continuous paper, the platen does not rotate and the paper is not loaded. Solution You may not be using the correct type of labels. Read through the section on printing on special paper for the correct type of labels to use. See Chapter 2. You may be trying to back-feed labels through the printer. This can cause labels to come off their backing and jam the printer. Do not back-feed labels using the LOAD/EJECT or TEAR OFF button. Also, make sure that DIP switch 2-7 (short tearoff) is off. If a label does become jammed in the printer mechanism, see your Epson dealer for assistance. The paper release lever may not be in the correct position. Push the lever foward to the push tractor (middle) position. 7-24 Troubleshooting

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Problem
Solution
Continuous paper
does not feed
properly
(continued).
When printing labels,
the labels either do not
feed
or
feed
incorrectly.
Switching between
single sheets and
continuous paper
cannot be
performed properly.
When
the LOAD/EJECT
button is pressed to
load continuous paper,
the platen does not
rotate and the paper is
not loaded.
You may not be using
the correct
type of
labels. Read through the section on
printing on special paper for the correct
type of labels to use. See Chapter 2.
You may be trying to back-feed labels
through
the
printer. This can cause labels
to come off their backing and jam the
printer.
Do
not
back-feed labels using the
LOAD/EJECT
or
TEAR OFF
button. Also,
make sure that DIP switch 2-7 (short tear-
off) is off.
If a label does become jammed in the
printer mechanism, see your Epson dealer
for
assistance.
The paper release lever may not be in the
correct position. Push the lever foward to
the push tractor (middle) position.
7-24
Troubleshooting