Epson LQ-860 User Manual - Page 232

Problem Using the pull tractor with the push tractor, continuous paper does not feed properly (continued). Paper feed is crooked or the paper jams. Solution Something may be obstructing the paper feed, like an object on top of the paper stack or a cable caught on the paper. Make sure that nothing prevents the smooth flow of paper and position the paper so that it feeds straight in line with the sprockets. The supply of paper may be too far from the printer. Position the paper supply so that it is less than three feet (one meter) away. The paper may be caught on the edge guides. When using continuous paper, make sure that the paper guide is lowered over the paper and that the edge guides are moved to the center of the paper's width. See Chapter 2. The pull tractor and push tractor sprockets are not aligned correctly. When using both tractors, be sure that the sprockets on both are positioned evenly. See Chapter 5. 7-32 Troubleshooting