Cleaning the ADF delivery system
...................................................................................
206
Clean the ADF delivery system
.......................................................................
207
Clean the ADF rollers
......................................................................................
208
ADF maintenance kit
........................................................................................................................
210
Calibrate the scanner
.......................................................................................................................
211
Upgrade the firmware
.......................................................................................................................
212
Determine the current firmware version
...........................................................................
212
Download new firmware from the HP Web site
...............................................................
212
Transfer the new firmware to the product
........................................................................
212
Use FTP to upload the firmware through a browser
.......................................
212
Use FTP to upgrade the firmware on a network connection
...........................
213
Use HP Web Jetadmin to upgrade the firmware
.............................................
214
Use MS-DOS commands to upgrade the firmware
.........................................
214
Use the HP Jetdirect firmware
.........................................................................................
214
15
Solve problems
Solving general problems
.................................................................................................................
218
Troubleshooting checklist
................................................................................................
218
Restore factory settings
...................................................................................................
219
Factors that affect product performance
..........................................................................
219
Control-panel message types
...........................................................................................................
220
Control-panel messages
..................................................................................................................
221
Jams
.................................................................................................................................................
222
Common causes of jams
.................................................................................................
222
Jam locations
...................................................................................................................
223
Clear jams
........................................................................................................................
223
AREA 1: Clear jams in the output bin
..............................................................
224
AREA 2: Clear jams in the fuser
.....................................................................
226
Clear jams in the duplex area
.........................................................................
230
AREA 5: Clear jams in Tray 2 and the internal paper path
.............................
233
AREA 6: Clear jams in Tray 1
.........................................................................
236
AREA 7: Clear jams in optional Trays 3, 4, and 5
...........................................
239
AREA 8: Clear jams in the optional finishing devices
.....................................
242
Clear jams in the output-accessory bridge
.....................................
242
Clear jams in the sorter area
..........................................................
243
Clear jams in the booklet maker
.....................................................
244
AREA 9: Clear jams in the ADF
......................................................................
246
Clear staple jams
............................................................................................
247
Clear staple jams in the main stapler
.............................................
247
Clear staple jams in the booklet maker
..........................................
248
Jam recovery
...................................................................................................................
251
Paper-handling problems
.................................................................................................................
252
Product feeds multiple sheets
..........................................................................................
252
x
ENWW