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HP Dc5800 Service Reference Guide: HP Compaq dc5800 Business PC - Page 254

Smart Cover FailSafe Key, unlocking Smart Cover Lock

UPC - 883585860944

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serial number location 60 serial port MT removal and replacement 103 service considerations 57 setup copying to multiple computers 33 copying to single computer 33 initial 21 replicating 32 setup password changing 42 deleting 42 entering 41 setting 40 SFF battery removal and replacement 163 cable connections 131 cable management 129 cable routing 152 chassis, illustrated 52 computer access panel removal and replacement 116 disassembly preparation 110 drives removal and replacement 132 external security 111 fan shroud removal and replacement 155 front bezel removal and replacement 117, 123, 125, 136, 137, 144 front I/O device removal and replacement 157 heatsink removal and replacement 158 inner baffle removal and replacement 154 power supply removal and replacement 161 power switch assembly removal and replacement 156 preparation for disassembly 110 processor removal and replacement 159 ReadyBoost card removal and replacement 153 SFF bezel blanks removal and replacement 118 speaker removal and replacement 160 system board connections 131 system board removal and replacement 162 Smart Cover FailSafe Key, ordering 46 Smart Cover Lock FailSafe Key 46 locking 46 unlocking 46 Smart Cover Sensor protection levels 45 setting 45 software Active Management Technology 28 Altiris AClient 22 Altiris Deployment Solution Agent 22 asset tracking 38 backing up 19 Configuration Management Solution 26 Drive Protection System 47 HP Client Catalog for SMS 25, 27 HP Client Management Interface 23 HP Client Manager for Altiris 26 HP ProtectTools Security Manager 25 HP System Software Manager 24 integration 21 problems 234 recovery 21 Remote System Installation 23 servicing computer 57 updating and management tools 23 spare part number tamper-resistent wrench 58 Torx T-15 screwdriver 57 speaker MT removal and replacement 101 SFF removal and replacement 160 specifications memory 121 MT memory 70 static electricity 53 Subscriber's Choice 31 surge-tolerant power supply 47 system board MT removal and replacement 106 reference designators 236 SATA connectors 48 SFF removal and replacement 162 system board drive connections MT 79 System Software Manager 24 T tamper-proof screws tool 58 temperature control 55 temperature, internal computer 47 thermal sensor 47 tools, servicing 57 Torx T15 screwdriver 57 tower orientation 119 U unlocking Smart Cover Lock 46 USB flash media device, bootable 34, 36 USB pin assignments 169 V ventilation, proper 55 W Wake-on-LAN feature 222 Web sites BIOS download 31 Fingerprint Identification Technology 47 HP Client Configuration Manager 26 HP Client Manager 27 246 Index

Section	Page
Installing and Customizing the Software	9
Installing the Operating System	9
Installing or Upgrading Device Drivers	9
HP Backup and Recovery Manager	10
Computer Setup (F10) Utility	11
Computer Setup (F10) Utilities	11
Using Computer Setup (F10) Utilities	12
Computer Setup—File	13
Computer Setup—Storage	14
Computer Setup—Security	16
Computer Setup—Power	19
Computer Setup—Advanced	20
Recovering the Configuration Settings	22
Computer Diagnostic Features	23
HP Insight Diagnostics	23
Accessing HP Insight Diagnostics	23
Survey Tab	24
Test Tab	25
Status Tab	25
Log Tab	26
Help Tab	26
Saving and Printing Information in HP Insight Diagnostics	27
Downloading the Latest Version of HP Insight Diagnostics	27
Protecting the Software	27
HP Backup and Recovery Manager	28
Desktop Management	29
Initial Configuration and Deployment	29
HP Software Agent	30
Altiris Deployment Solution Agent	30
Remote System Installation	31
Software Updating and Management	31
HP Client Management Interface	31
HP SoftPaq Download Manager	32
HP System Software Manager	32
HP ProtectTools Security Manager	33
HP Client Catalog for SMS	33
HP Client Configuration Manager	34
HP Configuration Management Solution	34
HP Client Manager for Altiris	34
Altiris Client Management Suite	35
HP Client Catalog for SMS	35
HP Backup and Recovery Manager	36
Intel vPro-branded PCs with Active Management Technology	36
Verdiem Surveyor	38
HP Proactive Change Notification	38
Subscriber’s Choice	39
Retired Solutions	39
ROM Flash	39
Remote ROM Flash	39
HPQFlash	40
Boot Block Emergency Recovery Mode	40
Replicating the Setup	40
Copying to Single Computer	41
Copying to Multiple Computers	41
Creating a Bootable Device	42
Supported USB Flash Media Device	42
Unsupported USB Flash Media Device	44
Dual-State Power Button	45
HP Web Site Support	46
Industry Standards	46
Asset Tracking and Security	46
Password Security	48
Establishing a Setup Password Using Computer Setup	48
Establishing a Power-On Password Using Computer Setup	49
Entering a Power-On Password	49
Entering a Setup Password	49
Changing a Power-On or Setup Password	50
Deleting a Power-On or Setup Password	50
National Keyboard Delimiter Characters	51
Clearing Passwords	51
DriveLock	51
Using DriveLock	51
DriveLock Applications	52
Smart Cover Sensor	53
Setting the Smart Cover Sensor Protection Level	53
Smart Cover Lock	53
Locking the Smart Cover Lock	54
Unlocking the Smart Cover Lock	54
Using the Smart Cover FailSafe Key	54
Cable Lock Provision	55
Fingerprint Identification Technology	55
Fault Notification and Recovery	55
Drive Protection System	55
Surge-Tolerant Power Supply	55
Thermal Sensor	55
Serial and Parallel ATA Drive Guidelines and Features	56
SATA Hard Drives	56
SATA Hard Drive Cables	57
SATA Data Cable	57
SATA Power Cable	57
PATA Device Information	58
ATA SMART Drives	58
Hard Drive Capacities	58
Identifying the Chassis, Routine Care, and Disassembly Preparation	59
Chassis Designations	59
Microtower (MT)	59
Small Form Factor (SFF)	60
Electrostatic Discharge Information	61
Generating Static	61
Preventing Electrostatic Damage to Equipment	61
Personal Grounding Methods and Equipment	62
Grounding the Work Area	62
Recommended Materials and Equipment	62
Operating Guidelines	63
Routine Care	64
General Cleaning Safety Precautions	64
Cleaning the Computer Case	64
Cleaning the Keyboard	64
Cleaning the Monitor	65
Cleaning the Mouse	65
Service Considerations	65
Power Supply Fan	65
Tools and Software Requirements	65
Screws	66
Cables and Connectors	66
Hard Drives	66
Lithium Coin Cell Battery	67
Removal and Replacement Procedures Microtower (MT) Chassis	68
Serial Number Location	68
Preparation for Disassembly	69
External Security Devices	70
Cable Lock	70
Padlock	70
HP Business PC Security Lock	71
Front Bezel Security	73
Computer Access Panel	74
Front Bezel	75
Cable Management	76
Cable Connections	77
Memory	78
Expansion Cards	81
Drives	85
System Board Drive Connections	87
Drive Positions	88
Removing an External 5.25-inch or 3.5-inch Drive	89
Installing an External 5.25-inch or 3.5-inch Drive	91
Removing an Internal 3.5-inch Hard Drive	94
Installing an Internal 3.5-inch Hard Drive	95
Removing and Replacing a Removable 3.5-inch SATA Hard Drive	97
ReadyBoost Card	102
Processor Baffle	103
Fan/Air Baffle	104
Front USB Panel	105
Power Switch/LED Assembly	106
Heatsink	107
Processor	108
Speaker	109
Rear Chassis Fan	110
Optional Serial Port	111
Power Supply	112
System Board	114
Battery	115
Type 1 Battery Holder	116
Type 2 Battery Holder	116
Type 3 Battery Holder	117
Removal and Replacement Procedures Small Form Factor (SFF) Chassis	118
Preparation for Disassembly	118
External Security Devices	119
Installing a Security Lock	119
Cable Lock	119
Padlock	120
HP Business PC Security Lock	121
Front Bezel Security	123
Computer Access Panel	124
Front Bezel	125
Bezel Blanks	126
Using the Small Form Factor Computer in a Tower Orientation	127
Installing Additional Memory	129
DIMMs	129
DDR2-SDRAM DIMMs	129
Populating DIMM Sockets	130
Installing DIMMs	131
Expansion Cards	133
Cable Management	137
Cable Connections	139
Drives	140
Drive Positions	140
Installing and Removing Drives	141
System Board Drive Connections	143
Removing an Optical Drive	144
Installing an Optical Drive into the 5.25-inch Drive Bay	145
Removing an External 3.5-inch Drive	148
Installing a Drive into the 3.5-inch External Drive Bay	150
Removing and Replacing the Primary 3.5-inch Internal SATA Hard Drive	152
Removing and Replacing a Removable 3.5-inch SATA Hard Drive	156
Cable Routing	160
ReadyBoost Card	161
Inner Baffle	162
Fan/Outer Baffle	163
Power Switch Assembly	164
Front I/O Device	165
Heatsink	166
Processor	167
Speaker	168
Power Supply	169
System Board	170
Battery	171
Type 1 Battery Holder	172
Type 2 Battery Holder	172
Type 3 Battery Holder	173
Connector Pin Assignments	174
Keyboard	174
Mouse	174
Ethernet BNC	174
Ethernet RJ-45	175
Ethernet AUI	175
Parallel Interface	176
Serial Interface, Powered and Non-Powered	176
USB	177
Microphone	177
Headphone	177
Line-in Audio	177
Line-out Audio	177
External Infrared Transceiver	178
Monitor	178
ATA/ATAPI (IDE) Standard Drive Cable	179
CD-ROM 50-Pin Connector	180
24-Pin Power	180
24-Pin MicroFit Power (CMT, SFF)	181
4-Pin Power (for CPU)	181
6-Pin Power (for CPU) (CMT, SFF)	181
SATA Data and Power	182
PCI Express	182
PCI Express	183
PCI Express Mini Card	184
DVI Connector	185
Power Cord Set Requirements	186
General Requirements	186
Japanese Power Cord Requirements	186
Country-Specific Requirements	187
POST Error Messages	188
POST Numeric Codes and Text Messages	189
Interpreting POST Diagnostic Front Panel LEDs and Audible Codes	196
Password Security and Resetting CMOS	199
Resetting the Password Jumper	200
Clearing and Resetting the CMOS	201
Troubleshooting Without Diagnostics	203
Safety and Comfort	203
Before You Call for Technical Support	203
Helpful Hints	204
Solving General Problems	206
Solving Power Problems	210
Solving Diskette Problems	211
Solving Hard Drive Problems	214
Solving Media Card Reader Problems	217
Solving Display Problems	219
Solving Audio Problems	223
Solving Printer Problems	225
Solving Keyboard and Mouse Problems	226
Solving Hardware Installation Problems	228
Solving Network Problems	230
Solving Memory Problems	233
Solving Processor Problems	235
Solving CD-ROM and DVD Problems	236
Solving Drive Key Problems	238
Solving Front Panel Component Problems	239
Solving Internet Access Problems	240
Solving Software Problems	242
Contacting Customer Support	243
System Board and Riser Board Reference Designators	244

Match case Limit results 1 per page

serial number location

serial port

MT removal and

replacement

103

service considerations

setup

copying to multiple

computers

copying to single computer

initial

replicating

setup password

changing

deleting

entering

setting

SFF

battery removal and

replacement

163

cable connections

131

cable management

129

cable routing

152

chassis, illustrated

computer access panel removal

and replacement

116

disassembly preparation

110

drives removal and

replacement

132

external security

111

fan shroud removal and

replacement

155

front bezel removal and

replacement

117,

123,

125,

136,

137,

144

front I/O device removal and

replacement

157

heatsink removal and

replacement

158

inner baffle removal and

replacement

154

power supply removal and

replacement

161

power switch assembly removal

and replacement

156

preparation for

disassembly

110

processor removal and

replacement

159

ReadyBoost card removal and

replacement

153

SFF bezel blanks removal and

replacement

118

speaker removal and

replacement

160

system board

connections

131

system board removal and

replacement

162

Smart Cover FailSafe Key,

ordering

Smart Cover Lock

FailSafe Key

locking

unlocking

Smart Cover Sensor

protection levels

setting

software

Active Management

Technology

Altiris AClient

Altiris Deployment Solution

Agent

asset tracking

backing up

Configuration Management

Solution

Drive Protection System

HP Client Catalog for

SMS

25,

HP Client Management

Interface

HP Client Manager for

Altiris

HP ProtectTools Security

Manager

HP System Software

Manager

integration

problems

234

recovery

Remote System

Installation

servicing computer

updating and management

tools

spare part number

tamper-resistent wrench

Torx T-15 screwdriver

speaker

MT removal and

replacement

101

SFF removal and

replacement

160

specifications

memory

121

MT memory

static electricity

Subscriber's Choice

surge-tolerant power supply

system board

MT removal and

replacement

106

reference designators

236

SATA connectors

SFF removal and

replacement

162

system board drive connections

System Software Manager

tamper-proof screws

tool

temperature control

temperature, internal

computer

thermal sensor

tools, servicing

Torx T15 screwdriver

tower orientation

119

unlocking Smart Cover Lock

USB flash media device,

bootable

34,

USB pin assignments

169

ventilation, proper

Wake-on-LAN feature

222

Web sites

BIOS download

Fingerprint Identification

Technology

HP Client Configuration

Manager

HP Client Manager

246

Index