HP Designjet 111 HP Designjet 111 Printer Series - User Guide - Page 51
Contact HP Support, Telephone number, Customer Care - review
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Customer Care Contact HP Support HP Support is available to you by telephone. What to do before you call: ● Review the troubleshooting suggestions in this guide. ● Review the relevant driver documentation. ● If you have installed third-party software drivers and RIPs, see their documentation. ● If you call one of the Hewlett-Packard offices, please have the following information available to help us answer your questions more quickly: ◦ The product number and the serial number of the printer you are using, found on the label at the back of the printer ◦ If the front panel is displaying any error icons, make a note of them ◦ The printer's Service ID ◦ The computer you are using ◦ Any special equipment or software you are using (for example, spoolers, networks, switch- boxes, modems or special software drivers) ◦ The cable you are using (by part number) and where you purchased it ◦ The type of interface used on your printer (USB or network) ◦ The software name and version you are currently using ◦ If possible, print out the printer's information pages; you may be asked to fax them to the support center helping you Telephone number Your HP Support telephone number is available on the Web: please visit http://welcome.hp.com/ country/us/en/wwcontact_us.html. ENWW Contact HP Support 45