HP Deskjet 990c HP DeskJet 990C Series Printer - (English) Online User's Guide
HP Deskjet 990c Manual
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- HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 1
Print Cartridges 37 Storing Print Cartridges 39 Cleaning Print Cartridges 39 Damage Resulting from Refilling the Print Cartridges 42 Problems 43 Troubleshooting Tips 43 hp Customer Care 62 More About Your Printer 67 Specifications 67 System Requirements 72 Supplies and Accessories - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 2
printer driver. • Turn on balloon help in the Help menu. Move your cursor over any print setting to view an explanation. • Visit the hp web site on the Internet at http://www.hp.com/support/home_products or http://www.hp.com for the latest product information, troubleshooting, and printer software - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 3
Button - Press this button to cancel the current print job in the printer. Print Cartridge Status Light - When lit, the light above this symbol indicates that you need to check the status of your print cartridges. See "Print Cartridge Status" on page 35. Resume Button and Light - Whenever the light - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 4
is pushed back in. Load paper in the IN tray. IN tray pulled out Paper length guide Paper width guide Printed media is sent to the OUT tray. Printing Basics: Paper Trays OUT Tray The printer sends its completed pages to the OUT tray. The OUT tray has two different positions. Down - For most types - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 5
In the left side of the Chooser window, click the DeskJet Series icon. 4 In the right side of the Chooser window, click DeskJet 990C. 5 Close the Chooser. Printing Basics: Using Your Printer Software AppleTalk Network Connection 1 Make sure the computer and printer are both turned on and connected - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 6
Double-click the icon of the hp deskjet printer you want to use, and choose Set Default Printer from the Print menu. • The Print command will send your documents to this printer until you select a new default printer. If you switch printers, check your document before you print it to see whether the - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 7
hp deskjet 990c's print quality • Ink Level, which displays the approximate amount of ink remaining in each print cartridge • Test, which allows you to print a test document • Clean, which allows you to automatically clean your print cartridges • Calibrate, which allows you to automatically align - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 8
on default printer Printer not available or connected Printing Basics: Checking Printer Status Page Setup-Controlling Page Layout You control settings such as paper size, scaling, and page orientation from the hp deskjet Page Setup dialog box. To get to this dialog box: 1 Open the software program - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 9
number of copies, all or specific pages to print, paper type, print quality, page layout, color, and background printing from the hp deskjet Print dialog box. To get to this dialog box, select Print from your software program's File menu. Printing Basics: Print Dialog Box Buttons The buttons at the - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 10
Type/Quality (see "Paper Type/Quality" on page 11) • Layout (see "Layout" on page 11) • Color (see "Color" on page 12) • Background Printing (see "Background Printing" on page 13) Printing Basics: Print Dialog Box Click to display a list of other print-control panels. Enter the number of copies - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 11
and down (2x2, 3x3, or 4x4). Print Quality • Draft-Quick printing • Normal-Everyday printing • Best-Highest quality • High Res Photo-Only for photo • Ink tab settings allow you to adjust the ink volume and dry time. Check to print a border around each page. Check here to print on both sides of the - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 12
Your hp deskjet 990c uses HP's Color Matching technology to intelligently analyze each element on a page-text, graphics, and photographs-and provide the best color output. Choose: • ColorSmart III • ColorSync • Grayscale (print in shades of gray) • Black & White (no color) Printing Basics: Print - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 13
following table describes additional features available when using background printing. To access these features from the desktop, double-click the hp deskjet 990c printer icon. Mark a print request "Urgent" Printing Basics: Print Dialog Box Instructions • Select the job title or icon, then click - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 14
• Drag the icon for the print request to the icon of the desired printer. • If you're not sure whether the two printers are of the same type, try moving the print request anyway; the printer software won't let you move a print request to an incompatible printer. Printing Basics: Print Dialog Box 14 - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 15
hp deskjet 990c automatically determines the correct paper type for most paper or media placed into the printer's IN tray. It scans the first page of each new print dialog box: 1 From your software program's File menu, select Print. 2 From the General menu in the print dialog box, select the Paper - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 16
Automatic Two-Sided Printing The Automatic Two-Sided Printing Module is a special hardware and software feature that enables your printer to automatically print on both sides of the page. Installing the Automatic Two-Sided Printing Module 1 Turn the knob on the printer's Rear Access Door - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 17
side of the page is printed on, the paper is held while the ink dries. Once the ink is dry, the paper is pulled back in, and the reverse side is printed. As each page is finished, the page will drop into the OUT tray. If you have problems with Two-Sided Printing, see "Troubleshooting Tips" beginning - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 18
type of connecting cable. The hp deskjet 990c printer includes an infrared lens that can access and print information sent to it by another infrared device. Supported Operating Systems • MacOS version 8.6 • Palm Printing Basics: Infrared (Ir) Printing Supported Devices To determine if a specific - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 19
Reference guide or instructions that came with the PowerBook • Manufacturer's web site or support telephone number • Infrared Data Association (IrDA) web site at: http://www.irda.org Printing from a PowerBook 1 Make sure the printer is turned on. 2 Locate the infrared lens on the PowerBook. 3 Align - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 20
Printing using a Palm Pilot 1 Locate the infrared lens on the Palm device. This is typically found on one of the sides of the Palm. 2 Align the Palm Pilot's infrared lens with the printer's infrared lens. Position the Palm Pilot up to 3 feet (1 meter) from the printer and within a 30-degree total - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 21
Printing using a HP PhotoSmart Digital Camera 1 Locate the infrared lens on the digital camera. This is typically found on the front of the camera. 2 Align the camera's infrared lens with the printer's infrared lens. Position the camera up to 3 feet (1 meter) from the printer and within a 30-degree - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 22
and Print Cartridge Cradle" on page 40 Caution For maximum performance and reliability, the printer should be handled and stored in an upright, level position. Do not tip your printer after heavy usage. If the printer is tipped soon after heavy printing, it is possible for excess ink to spill. Clean - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 23
Paper Most plain photocopy paper works fine in your printer, particularly paper that is marked for use in inkjet printers. To get the best results, use one of the Hewlett-Packard papers, which were developed especially for HP inks and your printer. Brightness. Some papers are whiter than others and - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 24
instructions displayed on your computer screen. 9 When the paper is properly reloaded, click Continue. Guidelines... • You can do manual Two-Sided Printing with either the Rear Access Door or the Automatic Two-Sided Printing Module attached. • The printer automatically prints the oddnumbered pages - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 25
and the adhesive strip towards the printer. 4 Slide the paper guides snugly against the transparencies. 5 Push in the IN tray. 6 From your software program's File menu, select Print. 7 Choose the print settings that match the type and size of the transparencies. Page Setup: • Paper Size: Choose - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 26
that have clasps or windows. • Avoid envelopes that are shiny or embossed, envelopes with thick, irregular, or curled edges, or envelopes that are wrinkled, torn, or otherwise damaged. • If your software program includes an envelope-printing feature, follow those instructions instead of the - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 27
as they will go. 4 Slide the paper guides snugly against the edges of the envelopes. 5 Push in the IN tray. 6 From your software program's File menu, select Print. 7 Choose the print settings that match the type and size of the envelopes. Page Setup: • Paper Size: Choose appropriate envelope size - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 28
guide in. 5 Push in the IN tray. 6 From your software program's File menu, select Print. 7 Choose the print settings that match the type and size of the cards. Page • Print Quality: Choose Normal Layout: • Pages per Sheet: 1 (Normal) • Print Both Sides: Unchecked 8 Print. Guidelines... • Align the - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 29
them, then align the label edges. 4 Insert up to 20 label sheets (label side down). 5 Slide the paper guides snugly against the sheets. 6 Push in the IN tray. 7 From your software program's File menu, select Print. 8 Choose the print settings that match the type and size of the labels. Page Setup - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 30
down) into the IN tray. 4 Slide the paper guides snugly against the edges of the media. 5 Push in the IN tray. 6 From your software program's File menu, select Print. 7 Choose the print settings that match the type and size of the photopaper. Page Setup: • Paper Size: Choose appropriate paper size - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 31
as they will go. 4 Slide the paper guides snugly against the edges of the cards. 5 Push in the IN tray 6 From your software program's File menu, select Print. 7 Choose the print settings that match the type and size of the cards. Page Setup: • Paper Size: Choose appropriate card size • Orientation - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 32
paper with printable side down. 4 Slide the paper guides snugly against the sheets. 5 Push in the IN tray. 6 From your software program's File menu, select Print. 7 Choose the print settings that match the type and size of your iron-on transfers. Page Setup: • Paper Size: Choose appropriate size - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 33
paper in the IN tray. 2 Slide the paper guides snugly against the sheets. 3 Push in the IN tray. 4 From your software program's File menu, select Print. 5 Choose the print settings that match the type and size of your poster. Page Setup: • Paper Size: Choose appropriate size • Orientation: Choose - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 34
of the banner paper stack is toward the printer. 7 Slide the paper guides snugly against the sheets. 8 Push in the IN tray. 9 From your software program's File menu, select Print. 10 Choose the appropriate paper type, size, and orientation. Page Setup: • Paper Size: Choose U.S. Letter Banner or A4 - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 35
. Print Cartridge Status Light Color print cartridge low on ink Problem with black print cartridge Problem with color print cartridge To check the status of your print cartridges, open the printer's top cover. The yellow arrow on the print cartridge cradle aligns with one of five Print Cartridge - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 36
, open the printer's top cover and follow the instructions below. For more information on replacing print cartridges. see page 37. If the arrow points to... Problems with print cartridges Color Black Print cartridges low on ink It means... To solve the problem... The print cartridge is either - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 37
45 Tri-Color hp C6578 series or hp No. 78 To Replace a Print Cartridge: When a print cartridge runs out of ink, leave the empty cartridge in the cradle until you can replace it. The printer does not print with only one print cartridge in the cradle. 1 To access the print cartridge cradle, make sure - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 38
print cartridge cradle. 7 Close the cradle latch. When the latch is fully closed, you will hear a click. 8 Load plain white paper in the IN tray. 9 Close the top cover, then a calibration page will print. • Any time you install a new print cartridge, the printer software prints a calibration page - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 39
Print Cartridges: Storing Print Cartridges Cleaning Print Cartridges When Do You Need to Clean? Clean the print cartridges if your printed page is missing lines or dots, or if it contains ink streaks. If You See Missing Lines or Dots... Clean the print cartridges from the hp deskjet Utility window - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 40
If You See Ink Streaks... Clean the print cartridges and the print cartridge cradle by following the instructions below. or sn ame jstujn d diam noft juestk ut labore qusft vo ed kitft ghocknor 1 Double-click the hp deskjet Utility icon in the Utilities folder on your hard drive's main directory. - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 41
of the print cartridge cradle longer than 30 minutes. Cradle wall 3 Reinsert the print cartridges, then close the printer's top cover. 4 Load white paper into the IN tray. 5 Reinsert the electrical power cord into the back of the printer. 6 Print a test page. Double-click the hp deskjet Utility - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 42
get the best performance from your printer, Hewlett-Packard recommends using only genuine hp supplies for hp deskjet printers, including genuine factory-filled hp print cartridges. Damage resulting from the modification or refilling of hp print cartridges is specifically excluded from the coverage - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 43
listed here, follow the instructions found in that section: The printer software won't install, what's wrong? See page 44. Why won't it print? See page 46. What do the flashing lights mean? See page 51. Is there a problem with your printout? See page 54. Is there a problem with your Automatic Two - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 44
solve your problem go the next step. 2 Try inserting a CD that you know works. If that CD doesn't work, you may need to replace your CD player. 3 If other CDs work but the printer software CD doesn't, you may have a damaged CD. You can download the printer software from an hp web site (see page 62 - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 45
's QuickDraw GX software, turn it off. Your hp deskjet printer is not compatible with QuickDraw GX. 5 If you are still having problems with the installation, call an authorized hp dealer or hp Customer Care representative. For the phone number of the support center nearest you, see "hp Customer Care - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 46
?: Troubleshooting Tips Why won't it print? What is the problem? No page came out of the printer. Possible cause Power may be off or there may be a loose connection. You may not have any paper in the IN tray. The printer's top cover may be open. A problem may exist with one of the print cartridges - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 47
Problems?: Troubleshooting Tips Why won't it print? Continued What is the problem? No page came out of the printer. (continued) Possible cause There may be a paper jam and you are using the Rear Access Door. To solve the problem... 1 Pull the paper out of either the IN tray or the OUT tray. 2 - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 48
Problems?: Troubleshooting Tips Why won't it print? Continued What is the problem? No page came out of the printer. (continued) Possible cause There is a paper jam in the back of the printer and the Automatic TwoSided Printing Module is attached. To solve the problem... 1 Turn your printer off. - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 49
hard drive. Having less than 100MB of free space on your computer's hard drive can mean longer processing times. Close all unnecessary software programs. Check the printer driver you are using. Check hp's web site for the most recent software updates (see page 62 for web site addresses). Be patient - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 50
Problems?: Troubleshooting Tips Why won't it print? Continued What is the problem? A blank page came out of the printer. Possible cause The printer may be out of ink. You may have forgotten to remove the vinyl tape from the print cartridge. You may be trying to print a fax. To solve the problem - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 51
Problems?: Troubleshooting Tips What do the flashing lights mean? What is the problem? The Power Light is flashing. The Resume Light is flashing. Possible cause Your printer may be receiving data. The printer going through the printer. 4 If the paper jam has cleared, print your document again. - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 52
. 4 Turn your printer back on. 5 Print your document again. The Print Cartridge Status Light is flashing. You may be printing a two-sided document manually and the first side has finished printing. The top cover may be open. There may be a problem with one of the print cartridges. 1 Follow the - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 53
Problems?: Troubleshooting Tips What do the flashing lights mean? What is the problem? All of the upper lights are flashing. Possible cause The printer may need to be reset. The infrared light is flashing. The infrared lens of a PowerBook may be aligned with the infrared lens of the printer. - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 54
Problems?: Troubleshooting Tips Is there a problem with your printout? What is the problem? Parts of the document are missing or are in the wrong place. The document printed at an angle or is off-center. Possible cause To solve the problem... The paper orientation is incorrect. Make sure you - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 55
solve the problem... 1 Check the print cartridges status. See "Print Cartridge Status" on page 35. 2 If the printer is running out of ink, replace the print cartridge. See "Replacing Print Cartridges" on page 37. • Make sure that you are using media intended for hp deskjet printers. • Print quality - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 56
may need to clean the print cartridges. To solve the problem... See "Cleaning Print Cartridges" on page 39. You may have forgotten to remove the vinyl tape from the print cartridge. The print cartridges may be out of alignment. If the print is smearing, you may be using too much ink. Make sure - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 57
Problems?: Troubleshooting Tips Is there a problem with your printout? Continued What is the problem? Banners aren't printing correctly. Possible cause You may have forgotten to raise the OUT tray. You may have forgotten to select Banner in the printer software. You may have problems with the - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 58
sure that the paper guides rest snugly against the photo paper. 1 Go to the Paper/Type Quality dialog box. See "Paper Type/Quality" on page 11. 2 Select HP Photo Paper as the Paper Type. 3 Select Best as the Quality type. 4 Select High Res Photo for better print resolution. Take a digital picture - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 59
Problems?: Troubleshooting Tips Is there a problem with your printout? Continued What is the problem? Automatic is set as the paper type, but the printer does not use the optimal paper mode. Automatic is set as the paper type, but when preparing to print, the printer ejects a blank sheet of paper. - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 60
binding option. To solve the problem... 1 From the File menu, select Page Setup. 2 Check the Two Sided Safe Margins box, then click OK. 3 From the File menu, select Print. 4 Choose Layout from the General pop-up menu. See "Print Dialog Box" on page 9 for instructions. 5 In the Layout dialog box - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 61
) from to print and the printer are not the printer and with a 30-degree total angle from the printer's infrared positioned properly. lens. • Make sure that the path between the two infrared devices is clear of obstacles. • Make sure that the two infrared lenses are clean-free from dirt and - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 62
Problems?: hp Customer Care hp Customer Care hp deskjet printers set the standard for quality and reliability, so you have made an excellent choice. Should you need help, however, hp Customer Care's award-winning service and support is nearby to provide expert advice on using your hp printer or to - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 63
.external.hp.com/support/menu/menu-post.html. Problems?: hp Customer Care Printer Software Printer software (also referred to as a printer driver) allows your printer to talk with your computer. hp provides several options for getting printer software and updates: • Download the printer software by - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 64
User's Guide for installation and troubleshooting tips. 2 You have checked hp Customer Care Online (see page 62) for product help. 3 If you cannot solve your problem using the above, then call an hp service technician while you're in front of your computer and Problems?: hp Customer Care printer - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 65
+36 (0) 1382 1111 +91 11 682 60 35 +62 (21) 350 3408 +353 (0) 1662 5525 +972-(0)-9-9524848 +39 (0) 2 264 10350 +81 3 3335-8333 Problems?: hp Customer Care • Korea +82 (2) 3270 0700 • Korea, outside Seoul 080 999 0700 • Malaysia +60 (3) 2952566 • Malaysia, Penang 1 300 88 00 28 • Mexico 01 - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 66
charged for the phone support service. However, for countries where the above toll-free phone numbers are not available, the regular long-distance charges may apply. Problems?: hp Customer Care Extended Warranty Options If you would like to extend your printer coverage beyond the limited warranty - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 67
More About Your Printer Specifications hp deskJet 990cxi model no. C6455A hp deskjet 990cse model no. C6455B Black Text Print Speed ✽ Draft: up to 17 pages per min. Mixed Text with Color Graphics Print Speed ✽ Draft: up to 13 pages per min. Black TrueType™ Text Resolution (depends on paper - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 68
noncondensing Recommended operating conditions for best print quality: Temperature: 59 to 95 Alignment Skew: +/-.006 mm/mm (.006 in/in) on plain paper +/-.012 mm/mm (.012 in/in) on hp /Best - up to 50 sheets More About Your Printer: Specifications Media Size Paper: U.S. Letter Legal Executive - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 69
Supported Protocols IrLPT JetSend OBex Automatic Two-Sided Printing Module Specifications Automatic Two-Sided Printing Module model no. C6463A Duty Cycle 5,000 sides of pages lb. index maximum) More About Your Printer: Specifications Minimum Printing Margins Letter and Executive Left and right - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 70
Professional Brochure & Flyer Paper, Two-Sided Matte Finish Letter-size, 50 sheets C6955A ✻ Media availability varies by country. Note: The "hp Photo Paper, Two-Sided, Satin/Glossy" and "hp Glossy Greeting Cards, White Half-fold" paper types are not supported by the Automatic Two-Sided Printing - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 71
Minimum Printing Margins The printer cannot print outside a certain area of the page, so you must make sure the contents of your document fall within the printable area. When you use nonstandard paper sizes and select the Custom Paper Size setting from the Page Setup window, the paper width must be - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 72
USB port MacOS version 8.6 or later Minimum 32 MB RAM, 64 MB recommended 8 MB (minimum) available hard-disk space AppleTalk Connection: 68030 or 68040 Mac or PowerPC MacOS-based computer MacOS version 7.6.1 or later Minimum 32 MB RAM, 64 MB recommended 8 MB (minimum) available hard-disk space More - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 73
-Ethernet/802.3 RJ-45 (10Base-T/100Base-Tx) Single Port J3263 Print Cartridges Black Tri-color hp 51645A series or hp No. 45 hp 6578D series or hp No. 78 More About Your Printer: Supplies and Accessories Part Name Power Cords U.S., Canada, Brazil, Latin America, Saudi Arabia Japan Singapore - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 74
Posters and User's Guides for Macintosh Most hp printer documentation is available for viewing and printing at http://www.hp.com/support/home_products. Language Dutch English French German Italian Japanese Portuguese Spanish Swedish Part Numbers Quick Start Posters User Guides C6455-90046 C6455 - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 75
C6984A C6983A ❋ These paper types are supported by the Automatic Two-Sided Printing Module. Note: To find out which recycled papers are recommended for your printer, contact your local hp Sales Office and ask for the hp InkJet Printer Family Paper Specifications Guide, hp part number 5961-0920. 75 - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 76
service. In the U.S., you can buy supplies and accessories directly from hp at www.hpshopping.com, or call the hp Shopping Village at 1-888-999-4747. • Argentina: (54 1) 787-7100 Fax: (54 1) 787-7213 Hewlett-Packard Fax: 07031-141395 Hewlett-Packard GmbH, hp Express Support Ersatzteil-Verkauf, - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 77
0891 Hewlett-Packard Nederland B. V. Parts Direct Service Basicweg 10 3821 BR AMERSFOORT • Norway: 22735926 Fax: 22735611 Hewlett-Packard Norge A/S, Express Support Drammensveien 169 About Your Printer: Ordering Information Elsewhere in the world • Hewlett-Packard Company Intercontinental - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 78
About Your Printer: Legal Information Regulatory Notices Hewlett-Packard Company This not installed and used in accordance with the instructions, can cause harmful interference to radio communications. However technician for help. LED Indicator Statement The display LEDs meet the requirements of EN - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 79
Limited Warranty Statement HP Product Duration of Limited Warranty Software 90 Days Ink cartridges 90 Days Printer 1 Year A. Extent of Limited Warranty 1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 80
. • Product Take-back - To return this product and ink cartridges to HP at the end of its useful life, call your local HP Sales or Service Office for instructions. Energy Consumption This printer was designed with energy conservation in mind. This printer averages 4 watts in stand-by mode. Not only - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 81
print cartridges 40 printer 22 Color panel 12 color resolution 67 computer, controlling from 5 connections AppleTalk 5 USB 5 Customer Care 62 customer support 62 Index D default printer 6 delete a print job 13 desktop printing 6 door, rear access 47, 51 Draft mode 67 drivers, see printer software - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 82
37 streaking 39 supplies 73 ink cartridges cleaning 39-41 damage from refilling 42 Light 38 ordering 73 part numbers 37, 42 problems 39 replacment 37 status 35 storing 39 using 39 installing printer software 44 problems 44, 45 software 44 iron-on transfers ordering 75 printing 32 J jams, see paper - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 83
67 consumption 68 Index cord, ordering 73 light 67 print cartridge status 35 icons 36 Print Cartridge Status light 67 print cartridges cleaning 39-41 damage from refilling 42 light 38 low on ink 36 ordering 73 part numbers 37, 42, 73 problems 38, 39 recommended temperatures 39 replacement 37 status - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 84
28 stop/restart 14 tablet 24 transparencies 25 printing problems, see problems problems banner printing 57 blank page came out of printer 50 CD, not reading 44 fax 50 flashing lights 51 help 43 infrared printing 61 ink streaks 39 installing printer software 45 jam 47, 51, 52 Index lights flashing - HP Deskjet 990c | HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 85
media printing 28 software hp jetdirect 300X External Print Servers 5 print server 5 software compatibility 67 software, see printer software sort the order of print jobs 14 specifications 67, 68, 71 speed, printing 67 status, Print Cartridge Status light 3 stop printing 14 streaking ink 40 stuck
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Macintosh User’s Guide
Table of Contents
Printing Basics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Buttons and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Paper Trays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Using Your Printer Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Other Ways to Select a Default Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Desktop Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
hp deskjet 900 Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Checking Printer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Page Setup–Controlling Page Layout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Print Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Automatic Paper-Type Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Automatic Two-Sided Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Infrared (Ir) Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Beyond the Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Getting the Right Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Printing on Different Types of Paper and Media. . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Manual Two–Sided Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Printing Transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Printing Single Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Printing a Stack of Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Printing Business Cards, Index Cards, and Other Small Media . . . . . . . . . . . . . 28
Printing Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Printing Photographs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Printing Greeting Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Printing Iron-On Transfers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Printing Posters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Printing Banners. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Print Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Print Cartridge Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Replacing Print Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Storing Print Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Cleaning Print Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Damage Resulting from Refilling the Print Cartridges . . . . . . . . . . . . . . . . . . . . 42
Problems? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
hp Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
More About Your Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Supplies and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Ordering Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Limited Warranty Statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Environmental Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81