HP Deskjet 990c HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 56

Problems?: Troubleshooting Tips, deskjet, Is there a problem with your printout?, Utility, Calibrate

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Problems?: Troubleshooting Tips Is there a problem with your printout? Continued What is the problem? Print quality is poor. (continued) Possible cause You may need to clean the print cartridges. To solve the problem... See "Cleaning Print Cartridges" on page 39. You may have forgotten to remove the vinyl tape from the print cartridge. The print cartridges may be out of alignment. If the print is smearing, you may be using too much ink. Make sure that you have removed the protective piece of vinyl tape on each of the print cartridges. See "Replacing Print Cartridges" on page 37. If the color and black ink aren't lining up on the printed page, go to the hp deskjet Utility located in the Utilities folder in your hard drive's main directory, click the Calibrate tab, then click the Align button. See "hp deskjet 900 Utility" on page 7. Click Normal or Draft instead of Best on the Paper Type/Quality dialog box. See "Paper Type/Quality" on page 11. You may also want to decrease ink Density or increase Dry Time. 1 Choose Print from the File menu. 2 Choose Ink Controls from the General menu. 3 Use the sliders to adjust ink density and ink drying time. 56

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56
Problems?: Troubleshooting Tips
Print quality is poor.
(continued)
You may need to clean the print
cartridges.
See “Cleaning Print Cartridges” on page 39.
You may have forgotten to remove
the vinyl tape from the print
cartridge.
Make sure that you have removed the protective piece of vinyl tape on each
of the print cartridges. See “Replacing Print Cartridges” on page 37.
The print cartridges may be out of
alignment.
If the color and black ink aren’t lining up on the printed page, go to the
hp
deskjet
Utility
located in the Utilities folder in your hard drive’s main
directory, click the
Calibrate
tab, then click the
Align
button. See “hp
deskjet 900 Utility” on page 7.
If the print is smearing, you may be
using too much ink.
Click
Normal
or
Draft
instead of Best on the
Paper Type/Quality
dialog
box. See “Paper Type/Quality” on page 11. You may also want to decrease ink
Density
or increase
Dry Time.
1
Choose
Print
from the
File
menu.
2
Choose
Ink Controls
from the
General
menu.
3
Use the sliders to adjust ink density and ink drying time.
Is there a problem with your printout?
Continued
What is the problem?
Possible cause
To solve the problem…