HP Deskjet 990c HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 58

Paper Type/Quality., Paper Type, Quality, Automatic, Normal., dialog box. See Paper Type/Quality

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Problems?: Troubleshooting Tips Is there a problem with your printout? Continued What is the problem? Photos aren't printing correctly. Possible cause You may not have inserted the photo paper correctly. To solve the problem... Insert the photo media glossy side down. When the paper type defaults to Automatic, the print quality looks different. The photo paper may not be fully engaged. You may not have selected the appropriate Paper Type/Quality. The photo may not be in an electronic (digital) format. When the paper type defaults to Automatic, the print quality is automatically set to Normal. If the Paper Type is set to a specific paper type, the print Quality may be set. 1 Insert the photo paper as far as it will go into the IN tray. 2 Make sure that the paper guides rest snugly against the photo paper. 1 Go to the Paper/Type Quality dialog box. See "Paper Type/Quality" on page 11. 2 Select HP Photo Paper as the Paper Type. 3 Select Best as the Quality type. 4 Select High Res Photo for better print resolution. Take a digital picture, scan a photo, or get an electronic file of your photo from a camera shop. After selecting the Paper Type, choose the desired print Quality. See "Paper Type/Quality" on page 11. 58

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58
Problems?: Troubleshooting Tips
Photos aren’t printing
correctly.
You may not have inserted the
photo paper correctly.
Insert the photo media
glossy side down
.
The photo paper may not be fully
engaged.
1
Insert the photo paper as far as it will go into the IN tray.
2
Make sure that the paper guides rest snugly against the photo paper.
You may not have selected the
appropriate
Paper Type/Quality.
1
Go to the
Paper/Type Quality
dialog box. See “Paper Type/Quality” on
page 11.
2
Select HP Photo Paper as the
Paper Type
.
3
Select Best as the
Quality
type.
4
Select High Res Photo for better print resolution.
The photo may not be in an
electronic (digital) format.
Take a digital picture, scan a photo, or get an electronic file of your photo
from a camera shop.
When the paper type defaults
to
Automatic,
the print quality
looks different.
When the paper type defaults to
Automatic
, the print quality is
automatically set to
Normal.
If the
Paper Type
is set to a specific
paper type, the print
Quality
may
be set.
After selecting the
Paper Type
, choose the desired print
Quality
. See “Paper
Type/Quality” on page 11.
Is there a problem with your printout?
Continued
What is the problem?
Possible cause
To solve the problem…