HP Deskjet 990c HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 60

Problems?: Troubleshooting Tips, Is there a problem with your Automatic Two-Sided Printing Module?

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Problems?: Troubleshooting Tips Is there a problem with your Automatic Two-Sided Printing Module? What is the problem? You can't select the Automatic option in the Print Both Sides option on the Layout dialog box. Possible cause You may not have enabled the Automatic Two-Sided Printing Module. Print Both Sides was selected, but printing is only on one side of the paper. • You may not have selected Print Both Sides on the Layout dialog box. • You may have selected an unsupported media size. In Two Sided-Printing, the binding margin appears in the wrong place. • You may not have chosen the correct paper orientation. • You may not have chosen the correct binding option. To solve the problem... 1 From the File menu, select Page Setup. 2 Check the Two Sided Safe Margins box, then click OK. 3 From the File menu, select Print. 4 Choose Layout from the General pop-up menu. See "Print Dialog Box" on page 9 for instructions. 5 In the Layout dialog box, check the Print Both Sides box, and select Automatic. 6 Click on either the Book or Tablet icon to choose the correct page orientation. 7 Make any other formatting selections from other Print dialog boxes, then click Print. 1 Detach, then reattach the Automatic Two-Sided Printing Module. See "Automatic Two-Sided Printing" on page 16. 2 Make sure you selected Automatic on the Layout dialog box. See "Layout" on page 11. 3 Turn Background Printing on. See "Background Printing" on page 13. 1 Check the Page Setup dialog box to ensure you have checked Two Sided Safe Margins and selected the correct paper orientation. See "Page Setup-Controlling Page Layout" on page 8. 2 Make sure you selected the right Binding option in the Layout dialog box. See "Layout" on page 11. 60

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60
Problems?: Troubleshooting Tips
Is there a problem with your Automatic Two-Sided Printing Module?
What is the problem?
Possible cause
To solve the problem…
You can’t select the
Automatic
option in the
Print Both Sides
option on the
Layout
dialog
box.
You may not have enabled the
Automatic Two-Sided Printing
Module.
1
From the
File
menu, select
Page Setup
.
2
Check the
Two Sided Safe Margins
box, then click
OK
.
3
From the
File
menu, select
Print.
4 Choose
Layout
from the
General
pop-up menu. See “Print Dialog Box”
on page 9 for instructions.
5
In the
Layout
dialog box, check the
Print Both Sides
box, and select
Automatic
.
6
Click on either the
Book
or
Tablet
icon to choose the correct page
orientation.
7
Make any other formatting selections from other
Print
dialog boxes,
then click
Print
.
Print Both Sides
was selected,
but printing is only on one side
of the paper.
• You may not have selected
Print
Both Sides
on the
Layout
dialog box.
• You may have selected an
unsupported media size.
1
Detach, then reattach the Automatic Two-Sided Printing Module. See
“Automatic Two-Sided Printing” on page 16.
2
Make sure you selected
Automatic
on the
Layout
dialog box. See
“Layout” on page 11.
3
Turn
Background Printing
on. See “Background Printing” on page 13.
In Two Sided-Printing, the
binding margin appears in the
wrong place.
• You may not have chosen the
correct paper orientation.
• You may not have chosen the
correct binding option.
1
Check the
Page Setup
dialog box to ensure you have checked
Two
Sided Safe Margins
and selected the correct paper orientation. See
“Page Setup–Controlling Page Layout” on page 8.
2
Make sure you selected the right
Binding
option in the
Layout
dialog
box. See “Layout” on page 11.