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HP Deskjet 990c HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 57

Banner, U.S. Letter Banner, A4 Banner, Setup

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Problems?: Troubleshooting Tips Is there a problem with your printout? Continued What is the problem? Banners aren't printing correctly. Possible cause You may have forgotten to raise the OUT tray. You may have forgotten to select Banner in the printer software. You may have problems with the paper. To solve the problem... Make sure that the OUT tray is up. Make sure you selected the paper size U.S. Letter Banner or A4 Banner on the Page Setup dialog box. See "Page Setup-Controlling Page Layout" on page 8. • If several sheets feed into the printer together, unfold and refold the paper. • If paper doesn't feed into the printer correctly, be sure that the unattached edge of the banner paper stack is toward the printer. • If the paper creases going through the printer, the paper might be unsuitable for banner printing. 57

Section	Page
Table of Contents	1
Finding Information — What and How	2
Printing Basics	3
Buttons and Lights	3
Paper Trays	4
IN Tray	4
OUT Tray	4
Using Your Printer Software	5
Choosing Your Printer	5
Other Ways to Select a Default Printer	6
Desktop Printing	6
hp deskjet 900 Utility	7
Checking Printer Status	8
Page Setup–Controlling Page Layout	8
Paper Size, Scaling, and Orientation	8
Print Dialog Box	9
Buttons	9
General	10
Paper Type/Quality	11
Layout	11
Color	12
Background Printing	13
Automatic Paper-Type Sensor	15
How to Use Automatic Paper-Type Sensor	15
Automatic Two-Sided Printing	16
Infrared (Ir) Printing	18
Supported Operating Systems	18
Supported Devices	18
Using Infrared with a PowerBook	19
Printing from a PowerBook	19
Printing using a Palm Pilot	20
Printing using a HP PhotoSmart Digital Camera	21
Printer Maintenance Tips	22
Beyond the Basics	23
Getting the Right Paper	23
Printing on Different Types of Paper and Media	23
Manual Two–Sided Printing	24
Printing Transparencies	25
Printing Single Envelopes	26
Printing a Stack of Envelopes	27
Printing Business Cards, Index Cards, and Other Small Media	28
Printing Labels	29
Printing Photographs	30
Printing Greeting Cards	31
Printing Iron-On Transfers	32
Printing Posters	33
Printing Banners	34
Print Cartridges	35
Print Cartridge Status	35
Replacing Print Cartridges	37
To Replace a Print Cartridge:	37
Storing Print Cartridges	39
Cleaning Print Cartridges	39
When Do You Need to Clean?	39
If You See Missing Lines or Dots...	39
If You See Ink Streaks...	40
Manually Cleaning the Print Cartridges and Print Cartridge Cradle	40
Damage Resulting from Refilling the Print Cartridges	42
Problems?	43
Troubleshooting Tips	43
hp Customer Care	62
hp Customer Care Online	62
hp Customer Care Online continued	63
Printer Software	63
hp Customer Care Repair	64
hp Customer Care by Phone	64
Extended Warranty Options	66
More About Your Printer	67
Specifications	67
System Requirements	72
Supplies and Accessories	73
Ordering Information	76
Legal Information	78
Regulatory Notices	78
Limited Warranty Statement	79
HP Year 2000 Warranty	79
Environmental Statement	80
Index	81
A	81
B	81
C	81
D	81
E	81
F	81
G	82
H	82
I	82
J	82
L	82
M	82
N	83
O	83
P	83
Q	84
R	85
S	85
T	85
U	85