HP Deskjet 990c HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 50

What is the problem?, Possible cause

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Problems?: Troubleshooting Tips Why won't it print? Continued What is the problem? A blank page came out of the printer. Possible cause The printer may be out of ink. You may have forgotten to remove the vinyl tape from the print cartridge. You may be trying to print a fax. To solve the problem... 1 Lift the printer cover and check the Print Cartridge status icons to make sure that the printer is not out of ink. See "Print Cartridge Status" on page 35. 2 If the printer is out of ink, replace the print cartridge. See "Replacing Print Cartridges" on page 37. Make sure that you have removed the protective piece of vinyl tape on each of the print cartridges. See "Replacing Print Cartridges" on page 37. 1 Save the fax in a graphic format, such as TIFF. 2 Place it in a word processing document and print it from there. 50

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Problems?: Troubleshooting Tips
A blank page came out
of the printer.
The printer may be out of ink.
1
Lift the printer cover and check the Print Cartridge status icons to make
sure that the printer is not out of ink. See “Print Cartridge Status” on
page 35.
2
If the printer is out of ink, replace the print cartridge. See “Replacing
Print Cartridges” on page 37.
You may have forgotten to remove
the vinyl tape from the print
cartridge.
Make sure that you have removed the protective piece of vinyl tape on each
of the print cartridges. See “Replacing Print Cartridges” on page 37.
You may be trying to print a fax.
1
Save the fax in a graphic format, such as TIFF.
2
Place it in a word processing document and print it from there.
Why won’t it print?
Continued
What is the problem?
Possible cause
To solve the problem…