HP Deskjet 990c HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 54

Problems?: Troubleshooting Tips, Is there a problem with your printout?, Setup

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Problems?: Troubleshooting Tips Is there a problem with your printout? What is the problem? Parts of the document are missing or are in the wrong place. The document printed at an angle or is off-center. Possible cause To solve the problem... The paper orientation is incorrect. Make sure you selected the correct orientation (portrait or landscape) in the Page Setup dialog box. See "Page Setup-Controlling Page Layout" on page 8. The paper size is incorrect. Make sure you selected the correct paper size in the Page Setup dialog box. See "Page Setup-Controlling Page Layout" on page 8. The margins are incorrect. Make sure the margins are within the printable area. See "Minimum Printing Margins" on page 71. The number of pages per sheet is Make sure the number of pages per sheet are not set for poster printing. See incorrect. "Layout" on page 11. The text or graphics are not scaled Make sure text or graphics are scaled correctly in your document. correctly. Paper may not be loaded correctly. 1 Make sure the media is correctly oriented in the IN tray. 2 Make sure the paper guides fit snugly against the media. 54

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Problems?: Troubleshooting Tips
Is there a problem with your printout?
What is the problem?
Possible cause
To solve the problem…
Parts of the document
are missing or are in the
wrong place.
The paper orientation is incorrect.
Make sure you selected the correct orientation (portrait or landscape) in the
Page Setup
dialog box. See “Page Setup–Controlling Page Layout” on
page 8.
The paper size is incorrect.
Make sure you selected the correct paper size in the
Page Setup
dialog box.
See “Page Setup–Controlling Page Layout” on page 8.
The margins are incorrect.
Make sure the margins are within the printable area. See “Minimum Printing
Margins” on page 71.
The number of pages per sheet is
incorrect.
Make sure the number of pages per sheet are not set for poster printing. See
“Layout” on page 11.
The text or graphics are not scaled
correctly.
Make sure text or graphics are scaled correctly in your document.
The document printed at an
angle or is off-center.
Paper may not be loaded correctly.
1
Make sure the media is correctly oriented in the IN tray.
2
Make sure the paper guides fit snugly against the media.