HP Deskjet 990c HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 66

Extended Warranty Options, After the Free Phone Support Period

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After the Free Phone Support Period You can still get help from hp for a fee. Prices are subject to change without notice. hp Customer Care Online help (page 62) on the internet is still available for free!) • For quick questions in the United States only, call (900) 5551500. The charges are $2.50 per minute and begin when you connect with a service technician. • For calls from Canada, or for calls in the U.S. that you anticipate might be longer than ten minutes in length, call (800) 999-1148. The fee is US $25 per call, charged to your Visa or MasterCard. • If, during your phone call, it is determined that your printer requires repair and you are within your printer's Limited Warranty period (see the "Limited Warranty Statement" on page 79), you will not be charged for the phone support service. However, for countries where the above toll-free phone numbers are not available, the regular long-distance charges may apply. Problems?: hp Customer Care Extended Warranty Options If you would like to extend your printer coverage beyond the limited warranty period, you have the following options: • Consult your reseller to get extended coverage. • If your reseller does not offer service contracts, please call hp directly and ask about our hp Service Agreements. In the U.S., call (800) 446-0522; in Canada, call (800) 268-1221. For hp Service Agreements outside the U.S. and Canada, contact your local hp Sales Office. 66

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66
Problems?: hp Customer Care
After the Free Phone Support Period
You can still get help from hp for a fee. Prices are subject to change
without notice.
hp Customer Care Online
help (page 62) on the
internet is still available for free!)
•
For quick questions in the United States only, call (900) 555-
1500. The charges are $2.50 per minute and begin when you
connect with a service technician.
•
For calls from Canada, or for calls in the U.S. that you anticipate
might be longer than ten minutes in length, call (800) 999-1148.
The fee is US $25 per call, charged to your Visa or MasterCard.
•
If, during your phone call, it is determined that your printer
requires repair and you are within your printer’s Limited Warranty
period (see the “Limited Warranty Statement” on page 79), you
will not be charged for the phone support service. However, for
countries where the above toll-free phone numbers are not
available, the regular long-distance charges may apply.
Extended Warranty Options
If you would like to extend your printer coverage beyond the
limited warranty period, you have the following options:
•
Consult your reseller to get extended coverage.
•
If your reseller does not offer service contracts, please call hp
directly and ask about our hp Service Agreements. In the U.S., call
(800) 446-0522; in Canada, call (800) 268-1221. For hp Service
Agreements outside the U.S. and Canada, contact your local hp
Sales Office.