HP Deskjet 990c HP DeskJet 990C Series Printer - (English) Online User's Guide - Page 64

hp Customer Care Repair, Problems?: hp Customer Care

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hp Customer Care Repair If your hp printer is ever in need of repair, simply call the hp Customer Care Center. A trained service technician will diagnose the problem and coordinate the repair process for you. This service is free during your printer's limited warranty period. Beyond the warranty period, repairs are charged on a time and materials basis. hp Customer Care by Phone Within one year from the time of your purchase, telephone support is provided to you free of charge. However, if you are calling long distance, long-distance charges may apply. Before placing a call for help, please make sure that: 1 You have checked your Quick Start Poster and this User's Guide for installation and troubleshooting tips. 2 You have checked hp Customer Care Online (see page 62) for product help. 3 If you cannot solve your problem using the above, then call an hp service technician while you're in front of your computer and Problems?: hp Customer Care printer. Before you call, be sure you have the following information: - Your printer's serial number (the label is on the printer's bottom Your printer's model number (the label is on the front of the printer The model of the computer The version of the printer software and software program (if applicable Then we can help you with your questions immediately! 64

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Problems?: hp Customer Care
hp Customer Care Repair
If your hp printer is ever in need of repair, simply call the
hp Customer Care Center
. A trained service technician will
diagnose the problem and coordinate the repair process for you.
This service is free during your printer’s limited warranty period.
Beyond the warranty period, repairs are charged on a time and
materials basis.
hp Customer Care by Phone
Within one year from the time of your purchase, telephone support
is provided to you free of charge. However, if you are calling long
distance, long-distance charges may apply.
Before placing a call for help, please make sure that:
1
You have checked your
Quick Start Poster
and this
User’s Guide
for installation and troubleshooting tips.
2
You have checked
hp Customer Care Online
(see page 62) for
product help.
3
printer. Before you call, be sure you have the following
information:
- Your printer’s serial number (the label is on the printer’s
bottom).
________________________________________
- Your printer’s model number (the label is on the front of the
printer).
________________________________________
- The model of the computer.
________________________________________
- The version of the printer software and software program
(if applicable).
________________________________________
Then we can help you with your questions immediately!
If you cannot solve your problem using the above, then call an
hp service technician while you’re in front of your computer and