HP Integrity rx4640 Windows Integrity Management Agents Reference - Page 89

Use FWUU Firmware Update Utility to check, Probable Either System firmware or PDHC

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7893 7894 7895 7896 7902 7903 7938 7939 7940 7948 7953 7963 7964 7965 7966 7973 7974 7975 8009 The CPU fan identified by the attached physical Contact HP Support personnel to troubleshoot location is not operating at expected speed. problem The CC chip fan identified by the attached physical location has failed. Contact HP Support personnel to troubleshoot problem The CC chip fan identified by the attached physical location is not operating at expected speed. Contact HP Support personnel to troubleshoot problem (Probable) Either System firmware or PDHC Use FWUU (Firmware Update Utility) to check Firmware on the named cell was upgraded to a the revision numbers of PDHC and PDC new major revision number and not the other. Firmware on the cell(s) called out in the event The major numbers must match when checked log. Compare to other cells in the complex, or, if by the PDHC or else the cell will not be allowed single cell, check firmware revs. available to to boot. FWUU. PDH Controller firmware version is not supported with this version of MP FW Update PDHC or MP firmware One or more of the DC to DC power converters on the Cell Power Board is displaying a fault Contact HP Support personnel to troubleshoot condition. the problem. See additional logs in determine why initialize node failed. There could be a hardware or PAL problem. Inter-Processor-Interrupts may not be working, or the command may have timed out. This could be a firmware bug or hardware problem. Look for other clues in the event log. The CPU may be stuck waiting for a previous command or may not be healthy. This could also be caused by a system resource contention problem. PAL was unable to be successfully called. See other event ids to determine if action needs to be taken. CPUs not loaded in correct order. Load CPUs in order 0, 1, 2, 3. the link generated a new error check CC, check link Check logs for other errors. If error is persistent, replace cell board Unspecified Either the MP is not present, or the requested information does not exist. Ensure that the MP is functioning and that the proper data is being requested. The MP is not present, may be out of space, or the command was badly formatted. Ensure that the MP has enough space and try again. If the problem persists, contact engineering. This is a bug, contact engineering Either the GSP was not present or there was a resource problem storing the variable. There should be other clues in the event id log to indicate which is the case. Restore the GSP. A power converter has failed. Contact HP Support personnel to troubleshoot the problem Modify CPUProcConfigValue in /options to set the correct bits. Platform Events - Table 2 (Windows System Log Event ID, Cause, Recommended Action) 89

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Contact HP Support personnel to troubleshoot
problem
The CPU fan identified by the attached physical
location is not operating at expected speed.
7893
Contact HP Support personnel to troubleshoot
problem
The CC chip fan identified by the attached
physical location has failed.
7894
Contact HP Support personnel to troubleshoot
problem
The CC chip fan identified by the attached
physical location is not operating at expected
speed.
7895
Use FWUU (Firmware Update Utility) to check
the revision numbers of PDHC and PDC
Firmware on the cell(s) called out in the event
log. Compare to other cells in the complex, or, if
single cell, check firmware revs. available to
FWUU.
(Probable) Either System firmware or PDHC
Firmware on the named cell was upgraded to a
new major revision number and not the other.
The major numbers must match when checked
by the PDHC or else the cell will not be allowed
to boot.
7896
Update PDHC or MP firmware
PDH Controller firmware version is not
supported with this version of MP FW
7902
Contact HP Support personnel to troubleshoot
the problem.
One or more of the DC to DC power converters
on the Cell Power Board is displaying a fault
condition.
7903
See additional logs in determine why initialize
node failed. There could be a hardware or PAL
problem.
7938
Inter-Processor-Interrupts may not be working,
or the command may have timed out. This could
be a firmware bug or hardware problem. Look
for other clues in the event log.
7939
The CPU may be stuck waiting for a previous
command or may not be healthy. This could also
be caused by a system resource contention
problem.
7940
PAL was unable to be successfully called. See
other event ids to determine if action needs to be
taken.
7948
Load CPUs in order 0, 1, 2, 3.
CPUs not loaded in correct order.
7953
check CC, check link Check logs for other errors.
If error is persistent, replace cell board
the link generated a new error
7963
Unspecified
7964
Either the MP is not present, or the requested
information does not exist. Ensure that the MP is
functioning and that the proper data is being
requested.
7965
The MP is not present, may be out of space, or
the command was badly formatted. Ensure that
the MP has enough space and try again. If the
problem persists, contact engineering.
7966
This is a bug, contact engineering
7973
Either the GSP was not present or there was a
resource problem storing the variable. There
should be other clues in the event id log to
indicate which is the case. Restore the GSP.
7974
Contact HP Support personnel to troubleshoot
the problem
A power converter has failed.
7975
Modify CPUProcConfigValue in /options to set
the correct bits.
8009
Platform Events – Table 2 (Windows System Log Event ID, Cause, Recommended Action)
89