HP LaserJet Pro 100 HP LaserJet Pro 100 Color MFP M175 - User Guide - Page 83

Solve problems with print cartridges or the imaging drum, Check the print cartridges and imaging drum

Get HP LaserJet Pro 100 PDF manuals and user guides View all HP LaserJet Pro 100 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 83 highlights

Solve problems with print cartridges or the imaging drum Check the print cartridges and imaging drum Check each print cartridge, and replace it if necessary, if you are having any of the following problems: ● The printing is too light or seems faded in areas. ● Printed pages have small unprinted areas. ● Printed pages have streaks or bands. If you determine that you need to replace a print cartridge, print the supplies status page to find the part number for the correct genuine HP print cartridge. Type of print cartridge Refilled or remanufactured print cartridge Genuine HP print cartridge or imaging drum Steps to resolve the problem Hewlett-Packard Company cannot recommend the use of non-HP supplies, either new or remanufactured. Because they are not HP products, HP cannot influence their design or control their quality. If you are using a refilled or remanufactured print cartridge and are not satisfied with the print quality, replace the cartridge with a genuine HP cartridge that has the words "HP" or "Hewlett-Packard" on it, or has the HP logo on it. 1. The product control panel or the supplies status page indicates "Very Low" status when the cartridge has reached the end of its estimated life. Replace the print cartridge if print quality is no longer acceptable. 2. Print a print quality page from the Reports menu on the control panel. If streaks or marks are in one color on the page, you might have a defect in that color cartridge. See the instructions in this document for interpreting the page. Replace the print cartridge if necessary. 3. Visually inspect the print cartridge for damage. See the instructions that follow. Replace the print cartridge if necessary. 4. If printed pages have marks that repeat several times at the same distance apart, print a cleaning page. If this does not solve the problem, use the repetitive defects section in this document to identify the cause of the problem. ENWW Solve problems with print cartridges or the imaging drum 69

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
  • 199
  • 200
  • 201
  • 202
  • 203
  • 204
  • 205
  • 206
  • 207
  • 208
  • 209
  • 210
  • 211
  • 212
  • 213
  • 214
  • 215
  • 216
  • 217
  • 218
  • 219
  • 220
Solve problems with print cartridges or the imaging drum
Check the print cartridges and imaging drum
Check each print cartridge, and replace it if necessary, if you are having any of the following
problems:
●
The printing is too light or seems faded in areas.
●
Printed pages have small unprinted areas.
●
Printed pages have streaks or bands.
If you determine that you need to replace a print cartridge, print the supplies status page to find the
part number for the correct genuine HP print cartridge.
Type of print cartridge
Steps to resolve the problem
Refilled or remanufactured print
cartridge
Hewlett-Packard Company cannot recommend the use of non-HP supplies, either
new or remanufactured. Because they are not HP products, HP cannot influence
their design or control their quality. If you are using a refilled or remanufactured
print cartridge and are not satisfied with the print quality, replace the cartridge with
a genuine HP cartridge that has the words “HP” or “Hewlett-Packard” on it, or has
the HP logo on it.
Genuine HP print cartridge or imaging
drum
1.
The product control panel or the supplies status page indicates “Very Low”
status when the cartridge has reached the end of its estimated life. Replace
the print cartridge if print quality is no longer acceptable.
2.
Print a print quality page from the
Reports
menu on the control panel. If
streaks or marks are in one color on the page, you might have a defect in
that color cartridge. See the instructions in this document for interpreting the
page. Replace the print cartridge if necessary.
3.
Visually inspect the print cartridge for damage. See the instructions that
follow. Replace the print cartridge if necessary.
4.
If printed pages have marks that repeat several times at the same distance
apart, print a cleaning page. If this does not solve the problem, use the
repetitive defects section in this document to identify the cause of the
problem.
ENWW
Solve problems with print cartridges or the imaging drum
69