HP OmniBook xe3-gc HP OmniBook Notebook PC XE3 Series - Reference Guide - Page 7

To call the HP Customer Care Center - and hard drive and replace

Page 7 highlights

To download the latest Windows drivers 83 To locate Windows drivers on your system 83 To use digitally signed drivers in Windows 98 83 Service and Support ...85 Hewlett-Packard Limited Warranty Statement 86 Getting Support for Your HP Notebook PC 88 To use the Reference Guide 88 To get help from the HP notebook website 88 To call the HP Customer Care Center 89 Obtaining Repair Service 92 To receive warranty repair service 92 To prepare your computer for shipment 92 Solving Problems with Your Computer 93 Troubleshooting Techniques 94 Audio problems ...94 CD-ROM drive problems 94 Display problems ...95 DVD problems...96 Hard disk drive problems 97 Heat problems...98 Keyboard, touch pad, and mouse problems 98 Memory problems 99 Modem problems 100 One-Touch button problems 101 PC card problems 102 Performance problems 103 Port replicator problems 104 Power and battery problems 104 Printing problems 106 Serial, parallel, and USB problems 106 Startup problems 108 Standby and resume problems 109 Testing Hardware Operation 110 Recovering and Reinstalling Software 112 To recover the factory installation of your hard disk 112 To replace a damaged Recovery CD 113 To update the HP notebook BIOS 113 To recover an application 114 Removing and Reinstalling the Hard Disk Drive 115 If you decide to remove the hard disk drive 115 To install the hard disk drive again 117 Reference Guide 7

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Reference Guide
7
To download the latest Windows drivers
...............................................................
83
To locate Windows drivers on your system
...........................................................
83
To use digitally signed drivers in Windows 98
......................................................
83
Service and Support
.........................................................................................................
85
Hewlett-Packard Limited Warranty Statement
............................................................
86
Getting Support for Your HP Notebook PC
................................................................
88
To use the
Reference Guide
....................................................................................
88
To get help from the HP notebook website
............................................................
88
To call the HP Customer Care Center
....................................................................
89
Obtaining Repair Service
.............................................................................................
92
To receive warranty repair service
.........................................................................
92
To prepare your computer for shipment
.................................................................
92
Solving Problems with Your Computer
.........................................................................
93
Troubleshooting Techniques
........................................................................................
94
Audio problems
......................................................................................................
94
CD-ROM drive problems
.......................................................................................
94
Display problems
....................................................................................................
95
DVD problems
........................................................................................................
96
Hard disk drive problems
.......................................................................................
97
Heat problems
.........................................................................................................
98
Keyboard, touch pad, and mouse problems
...........................................................
98
Memory problems
...................................................................................................
99
Modem problems
..................................................................................................
100
One-Touch button problems
.................................................................................
101
PC card problems
..................................................................................................
102
Performance problems
..........................................................................................
103
Port replicator problems
.......................................................................................
104
Power and battery problems
.................................................................................
104
Printing problems
.................................................................................................
106
Serial, parallel, and USB problems
......................................................................
106
Startup problems
...................................................................................................
108
Standby and resume problems
..............................................................................
109
Testing Hardware Operation
......................................................................................
110
Recovering and Reinstalling Software
.......................................................................
112
To recover the factory installation of your hard disk
...........................................
112
To replace a damaged Recovery CD
....................................................................
113
To update the HP notebook BIOS
........................................................................
113
To recover an application
.....................................................................................
114
Removing and Reinstalling the Hard Disk Drive
......................................................
115
If you decide to remove the hard disk drive
.........................................................
115
To install the hard disk drive again
......................................................................
117