HP OmniBook xe3-gf HP Omnibook Notebook PC XE3-GF - Reference Guide - Page 112
In Control Panel, open Modems Windows 98 or Phone and Modem Options
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Solving Problems with Your Computer Troubleshooting Techniques If the modem dials incorrectly • Check the telephone number you entered, including any digits required for outside access or long distance. • In Control Panel, open Modems (Windows 98) or Phone and Modem Options (Windows 2000 or XP). Check the dialing options-look for duplicate digits for outside access or long distance. • Make sure the number you're calling isn't busy. • If you're in a foreign country, the dial tone may not be recognized by the modem. In Control Panel, open Modems (Windows 98) or Phone and Modem Options (Windows 2000 or XP), and try disabling the option that waits for a dial tone. • If you have call-waiting, disable it-your telephone company can provide instructions. If the modem will not connect at 56K speed • The host modem may not support a 56K (V.90) connection speed. • The speed at which you connect depends on several factors, such as the current condition of the telephone line. Try connecting another time. If the modem will not connect at any speed • Make sure you're using an analog telephone line. You must not use a digital line. In a hotel, ask for a data line. • Make sure the telephone line goes from the RJ-11 modem phone jack on the right side of the computer to the telephone jack on the wall. • If you have a single telephone line for voice and modem use, make sure no one else is using the line and that the phone is not off the hook. • Try another telephone line, preferably one normally used for a fax machine or modem. • Contact your Internet Service Provider (ISP). It's possible that service may be unavailable temporarily or that your settings are incorrect. • Try restarting your computer and attempt another connection. • Try an alternative dial-in number. • Try disabling error correction and data compression. 112 Reference Guide