Reference Guide
9
Configuring and Expanding Your Computer
..............................................................
83
Using the BIOS Setup Utility
.....................................................................................
84
Installing RAM Modules
............................................................................................
85
To install a RAM expansion module
.....................................................................
85
To remove a RAM expansion module
..................................................................
86
To replace the system RAM module
.....................................................................
87
Expanding the Hibernate Partition (Windows 98)
......................................................
88
Updating Windows Drivers
........................................................................................
89
Service and Support
.......................................................................................................
91
Hewlett-Packard Limited Warranty Statement
...........................................................
92
Getting Support for Your HP Notebook PC
...............................................................
94
To use the
Reference Guide
..................................................................................
94
To get help from the HP notebook web site
..........................................................
94
To call HP for service and support
........................................................................
95
Obtaining Repair Service
............................................................................................
98
To receive warranty repair service
........................................................................
98
To prepare your computer for shipment
................................................................
99
Solving Problems with Your Computer
.....................................................................
101
Troubleshooting Techniques
.....................................................................................
102
Audio problems
...................................................................................................
102
CD and DVD problems
.......................................................................................
103
Display problems
................................................................................................
104
Hard disk drive problems
....................................................................................
106
Heat problems
.....................................................................................................
107
Infrared Problems
................................................................................................
107
Keyboard, touch pad, and mouse problems
........................................................
108
LAN problems
.....................................................................................................
109
Memory problems
...............................................................................................
110
Modem problems
................................................................................................
111
One-Touch button problems
...............................................................................
115
Parallel and USB problems
.................................................................................
116
PC card (PCMCIA) problems
.............................................................................
116
Performance problems
........................................................................................
117
Port replicator problems
......................................................................................
118
Power and battery problems
................................................................................
118
Printing problems
................................................................................................
121
Startup problems
.................................................................................................
121
Standby and resume problems
............................................................................
122
Testing Hardware Operation
.....................................................................................
123