HP Scitex FB910 HP Scitex FB910 Printer Series - User Manual - Page 101

User Diagnostics, Warnings and Actions List

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• Printheads Procedures - see "Printhead Procedures" on page 6-24, for instructions on using the following options: • Load Ink in All Heads - fills empty printheads with ink. • Fill Heads with Ink - fills the printheads with ink. • Empty Heads (Fill With Air) - fills the printheads with air. User Diagnostics User Diagnostics presents an interactive troubleshooting program to diagnose problems before calling technical support. It walks you through a series of tests and checks for certain printer functions. The printer asks you to make observations or run simple tests to help it diagnose problems and suggest corrective actions. It has the following sections: • Printhead Jet Statistics • VideoNet Status • VideoNet Connection • Carriage Motion • Calibration • Vacuum Pressure • Warnings and Actions List - table of all actions and warnings with cause and recovery • Error History - displays a list of errors that have occurred since the printer was last powered up. • Log Error History - writes a file containing all of the errors that have occurred on the printer since the printer was put into service, for troubleshooting by technical support personnel. The file c3.txt is saved on the computer running the HP Software RIP in the C:\Program Files folder. Menus 5-15

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Menus
5-15
•
Printheads Procedures
— see “Printhead Procedures” on
page 6-24, for instructions on using the following options:
•
Load Ink in All Heads — fills empty printheads with ink.
•
Fill Heads with Ink — fills the printheads with ink.
•
Empty Heads (Fill With Air) — fills the printheads with air.
User Diagnostics
User Diagnostics presents an interactive troubleshooting pro-
gram to diagnose problems before calling technical support. It
walks you through a series of tests and checks for certain printer
functions. The printer asks you to make observations or run sim-
ple tests to help it diagnose problems and suggest corrective
actions. It has the following sections:
•
Printhead Jet Statistics
•
VideoNet Status
•
VideoNet Connection
•
Carriage Motion
•
Calibration
•
Vacuum Pressure
•
Warnings and Actions List —
table of all actions and warn-
ings with cause and recovery
•
Error History
— displays a list of errors that have occurred
since the printer was last powered up.
•
Log Error History
— writes a file containing all of the errors
that have occurred on the printer since the printer was put
into service, for troubleshooting by technical support person-
nel. The file c3.txt is saved on the computer running the HP
Software RIP in the C:\Program Files folder.