HP Scitex FB910 HP Scitex FB910 Printer Series - User Manual - Page 135
Banding or general poor image quality, Inaccurate color or lack of detail
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Troubleshooting Checklist • The connection from the client to the local area network may not be configured correctly. See your system administrator for assistance. • The cable between your computer or network and the print server may not be securely connected at both ends. Refer to the print server manual for more information. • Your computer may not be working properly. Run an application that you know works correctly and print to be sure. • The computer's port may not be working properly. Print to another output device that you know works correctly (and is not connected to the print server) to check this. • There may be another error condition reported by the print server. 5. Is the print quality good? YES: Then the problem is not covered in this checklist. Contact technical support. NO: The following could be the problem: • Banding or general poor image quality - the printheads may need to be calibrated (see Chapter 4, Calibrating the Printer). One or more inkjets may be clogged or not firing. • Inaccurate color or under- or over-saturated output - the wrong color profile may be selected at the print server or RIP. Refer to the documentation that accompanies the print server or RIP. • Inaccurate color or lack of detail - one or more inkjets may be clogged or not firing (see "Recover Missing Ink Jets" on page 6-11). • Media buckling or media feed problems - the wrong media could be selected in the Media Wizard (see "Configure Media" on page 2-6). The media may not have been loaded squarely (see "Load and Print on Rigid Media" on page 2-8). • Head strike - if the printhead is striking the media, check how the media is tracking from the supply spool to the takeup spool. The sides of the media should be parallel to the sides of the printer, with no wrinkling or buckling. If necessary, reload the media. Also check the B-3