HP T5125 Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Editi - Page 36

Boot Error Messages

Page 36 highlights

Diagnostics and Troubleshooting POST Messages Procedures Press TAB to show POST screen Press the TAB key during POST to display messages hidden by the HP logo. Error: Non-System disk or disk error The BIOS was unable to find a suitable boot device. For the t5000 Series, this may mean an uninitialized or corrupt ATA Flash. Reflash the unit and press any key when ready. For more information, refer to Chapter 5, "Restoring the Flash Image." Boot Error Messages Boot Error Messages Screen Messages Bad Block Test Error Message: "The internal diagnostics have detected a problem." Corrective Action Too many bad flash memory blocks. This is a hardware problem. If the problem occurs every time the terminal is turned on, call your local HP Call Center for a diagnosis. For the phone numbers of an HP Call Center near you, visit the following Web site: http://www.hp.com/cgi-bin/hp support/index.pl 4-6 www.hp.com Troubleshooting Guide

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4-6
www.hp.com
Troubleshooting Guide
Diagnostics and Troubleshooting
Boot Error Messages
Press
TAB
to show POST screen Press the
TAB
key during POST to
display messages hidden by the HP
logo.
Error: Non-System disk or disk
error
The BIOS was unable to find a
suitable boot device. For the t5000
Series, this may mean an uninitialized
or corrupt ATA Flash. Reflash the unit
and press any key when ready. For
more information, refer to
Chapter 5,
“Restoring the Flash Image.”
POST Messages
Procedures
Boot Error Messages
Screen Messages
Corrective Action
Bad Block Test Error Message:
“The internal diagnostics have
detected a problem.”
Too many bad flash memory
blocks. This is a hardware
problem. If the problem occurs
every time the terminal is turned
on, call your local HP Call
Center for a diagnosis. For the
phone numbers of an HP Call
Center near you, visit the
following Web site:
support/index.pl