HP T5125 Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Editi - Page 54

Booting in, Continuous Loop

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Diagnostics and Troubleshooting t5000 Troubleshooting Flow Chart (cont'd) Booting in Continuous Loop Using t5000 F10 Setup, change boot priority to factory defaults. 1. USB Device 2. Flash* 3. Network *Check "Amount of Flash memory" in system information table. Reboot the thin client. Boot OK? Y N If you are using XPe OS, disable the write filter. Check that Altiris 5.6 Deployment server is being used. Reboot the thin client. Service the unit. NOTE: Refer to the Warranty for coverage information. Done Y Boot OK? N Boot OK? Y Reboot the thin client. N Reimage the system. Refer to Chapter 5, "Restoring the Flash Image." t5000 Troubleshooting Flow Chart End 4-24 www.hp.com Troubleshooting Guide

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4-24
www.hp.com
Troubleshooting Guide
Diagnostics and Troubleshooting
t5000 Troubleshooting Flow Chart
(cont’d)
Booting in
Continuous Loop
Using t5000 F10 Setup, change
boot priority to factory defaults.
1. USB Device
2. Flash*
3. Network
*Check “Amount of Flash memory”
in system information table.
Reboot the
thin client.
Boot OK?
If you are using XPe OS, disable
the write filter.
Check that Altiris 5.6 Deployment
server is being used.
Reboot the
thin client.
Boot OK?
Done
Reimage the system. Refer
to Chapter 5, “Restoring the
Flash Image.”
Reboot the
thin client.
Boot OK?
Service the unit.
NOTE: Refer to the Warranty
for coverage information.
t5000 Troubleshooting Flow Chart
End
Y
N
Y
N
Y
N