HP T5125 Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Editi - Page 52

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Diagnostics and Troubleshooting t5000 Troubleshooting Flow Chart (cont'd) No Audio Is Volume Control or Media Player muted? If so, change the setting. Audio? Y Done N Are speaker connectors in correct jacks? Try both audio jacks. Audio? Y N In Control Panel's Sound N and Audio, does the Audio tab indicate whether the unit sees its audio hardware? Y Disconnect any external speakers. Turn up volume for internal and external speakers. Restore image using the Recovery process. (See Chapter 5.) Audio? Y Done N Take the following actions: 1. Reseat speaker cable 2. Replace speaker NOTE: Refer to Warranty for coverage information. N Audio? Y Done 4-22 www.hp.com Troubleshooting Guide

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4-22
www.hp.com
Troubleshooting Guide
Diagnostics and Troubleshooting
t5000 Troubleshooting Flow Chart
(cont’d)
No Audio
Audio?
Done
Restore image using
the Recovery process.
Audio?
Done
Disconnect any
external speakers.
Turn up volume for internal
and external speakers.
Take the following actions:
1. Reseat speaker cable
2. Replace speaker
Y
Y
N
NOTE: Refer to Warranty for
coverage information.
(See Chapter 5.)
Is Volume Control or
Media Player muted?
If so, change the setting.
Audio?
Are speaker connectors in
Done
correct jacks? Try both
audio jacks.
Audio?
In Control Panel’s Sound
and Audio, does the Audio
tab indicate whether the
unit sees its audio hardware?
Y
N
N
Y
Y
N
N