HP T5125 Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Editi - Page 39

Initial Troubleshooting

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Diagnostics and Troubleshooting t5000 Troubleshooting Flow Chart (cont'd) B Continued from Page 4-8 Initial Troubleshooting Keyboard /mouse N working? Y NIC N working? Go to Page 4-20 Non-functioning Pointing Device or Keyboard Go to Page 4-21 No Internal Network Connector Y Audio N working? Y Go to Page 4-22 No Audio Windows Desktop displayed but N can't connect? Go to Page 4-23 No IP address Booting Y in continuous loop. Go to Page 4-24 Booting in Continuous Loop Troubleshooting Guide www.hp.com 4-9

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Troubleshooting Guide
www.hp.com
4-9
Diagnostics and Troubleshooting
t5000 Troubleshooting Flow Chart
(cont’d)
Continued from
Page 4-8
Keyboard
/mouse
working?
NIC
working?
Audio
working?
Windows
Desktop
displayed but
Non-functioning
Pointing Device or
No Internal Network
No Audio
N
N
N
N
Y
Y
Y
Initial Troubleshooting
B
Go to Page 4-20
Go to Page 4-21
Go to Page 4-22
No IP address
Go to Page 4-23
can’t connect?
Keyboard
Connector
Booting
in continuous
loop.
Go to Page 4-24
Booting in Continuous
Loop
Y