HP Vectra VEi8 HP Vectra VEi7, User's Guide - Page 18

If Your PC Does Not Start Properly, If Your PC Has a Hardware Problem

Page 18 highlights

2 Basic Problem Solving If Your PC Does Not Start Properly If Your PC Does Not Start Properly The PC Doesn't Power On Have you checked that... The PC's power cord is correctly connected. How Connect the power cord to a working grounded power outlet and the PC. The Power-On Self Test Results In an Error An on-screen error message or a beep code when the PC starts up means there is a configuration problem with your PC. Have you checked... How The part of your configuration for which the Power-On Self Test has detected an error. Refer to the Troubleshooting and Upgrade Guide available from HP's Web site at: www.hp.com/go/vectrasupport If Your PC Has a Hardware Problem The Monitor Doesn't Work... The PC's power indicator light works but the monitor remains blank. Have you checked that... How The monitor is switched ON (LED is on). The monitor's power cord is correctly connected. The monitor's brightness and contrast settings are correctly set. You see an image during boot but then the screen goes blank Have you checked that... The monitor settings in your PC are compatible with your monitor. Refer to the monitor manual for an explanation of the LED signals (green, orange, or blinking). Connect the power cord - ensure it is plugged into a working grounded power outlet and into the monitor. Check the settings using the monitor's OSD (on-screen display) or using controls on the front of the monitor. How • Windows NT 4.0: Enter VGA mode when prompted during start-up, then reset the resolution. • Windows 95/98: Restart the PC. The HP screen is displayed. When you hear a beep, press F8 and then start the PC in safe mode. Double-click on the Display icon in your PC's Control Panel, then click on the Settings button. Use the sliding control to reset the resolution. 14 English

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2
Basic Problem Solving
If Your PC Does Not Start Properly
14
English
If Your PC Does Not Start Properly
If Your PC Has a Hardware Problem
The PC Doesn’t Power On
Have you checked that...
How
The PC’s power cord is correctly connected.
Connect the power cord to a working grounded power outlet and the PC.
The Power-On Self Test Results In an Error
An on-screen error message or a beep code when the PC starts up means there is a configuration problem with your PC.
Have you checked...
How
The part of your configuration for which the Power-On Self Test has detected an error.
Refer to the
Troubleshooting and Upgrade Guide
available from HP’s
Web site at:
www.hp.com/go/vectrasupport
The Monitor Doesn’t Work...
The PC’s power indicator light works but the monitor remains blank.
Have you checked that...
How
The monitor is switched ON (LED is on).
Refer to the monitor manual for an explanation of the LED signals (green, orange, or
blinking).
The monitor’s power cord is correctly connected.
Connect the power cord – ensure it is plugged into a working grounded power outlet and into
the monitor.
The monitor’s brightness and contrast settings are correctly set.
Check the settings using the monitor’s OSD (on-screen display) or using controls on the front
of the monitor.
You see an image during boot but then the screen goes blank
Have you checked that...
How
The monitor settings in your PC are compatible with your monitor.
Windows NT 4.0: Enter VGA mode when prompted during start-up, then reset the
resolution.
Windows 95/98: Restart the PC. The HP screen is displayed. When you hear a beep,
press
F8
and then start the PC in safe mode. Double-click on the
Display
icon in your
PC’s
Control Panel
,
then click on the
Settings
button. Use the sliding control to reset
the resolution.