HP Vectra VEi8 HP Vectra VEi7, User's Guide - Page 21

Frequently Asked Questions - bios download

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2 Basic Problem Solving Frequently Asked Questions Frequently Asked Questions Q: How can I get help with installing LAN cards in my PC? A: Refer to the LAN Card Ready section accessible from the support Web site at:www.hp.com/go/vectrasupport. This provides information on commonly installed LAN cards, installation information for LAN card drivers and the drivers themselves. Q: Where can I get more information on installing accessories in my PC? A: The Troubleshooting and Upgrade Guide has detailed information on installing accessories and is available on HP's support Web site at: www.hp.com/go/vectrasupport. Q: How can I reinstall my PC's operating system? A: Use the Diagnostics and Recovery CD-ROM provided with your PC. Q: How can I be sure that the software/hardware I want to install in my PC is compatible? A: Refer to the Tested Product List at: www.hp.com/go/vectrasupport. Q: Why is my PC running slowly/producing strange messages? A: Your PC may have been infected by a virus. Run the antivirus utility preloaded on your PC. If the problem continues, update your PC's BIOS. You can download the BIOS and updating instructions from www.hp.com/go/vectrasupport. Q: I've been experiencing problems with my PC ever since I installed some new software. What can I do? A: Uninstall the software to see whether this solves the problem. If the problem continues, contact the software manufacturer for help or information on known compatibility problems. Q: My newly installed hardware is conflicting with another device. How do I fix this problem? A: This may be an IRQ conflict. Enter the Setup program by pressing F2 when Press F2 to enter Setup appears during start-up, then select an unused IRQ number for the new device. Q: How do I disable the integrated sound features on my PC if I install an addon sound card (on Windows NT 4.0, Windows 95 and Windows 98)? A: Select Control Panel from the Start menu, then click on Multimedia Á Advanced. Click on the Audio Device icon, then select the Do not use audio features on this device radio button. English 17

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English
17
2
Basic Problem Solving
Frequently Asked Questions
Frequently Asked Questions
Q: How can I get help with installing LAN cards in my PC?
A: Refer to the LAN Card Ready section accessible from the support Web
site at:
www.hp.com/go/vectrasupport
. This provides information on
commonly installed LAN cards, installation information for LAN card
drivers and the drivers themselves.
Q: Where can I get more information on installing accessories in my PC?
A: The Troubleshooting and Upgrade Guide has detailed information on
installing accessories and is available on HP’s support Web site at:
www.hp.com/go/vectrasupport
.
Q: How can I reinstall my PC’s operating system?
A: Use the Diagnostics and Recovery CD-ROM provided with your PC.
Q: How can I be sure that the software/hardware I want to install in my PC is
compatible?
A: Refer to the Tested Product List at:
www.hp.com/go/vectrasupport
.
Q: Why is my PC running slowly/producing strange messages?
A: Your PC may have been infected by a virus. Run the antivirus utility
preloaded on your PC.
If the problem continues, update your PC’s BIOS. You can download the
BIOS and updating instructions from
www.hp.com/go/vectrasupport
.
Q: I’ve been experiencing problems with my PC ever since I installed some
new software. What can I do?
A: Uninstall the software to see whether this solves the problem. If the
problem continues, contact the software manufacturer for help or
information on known compatibility problems
.
Q: My newly installed hardware is conflicting with another device. How do I
fix this problem?
A: This may be an IRQ conflict. Enter the Setup program by pressing
F2
when
Press F2 to enter Setup
appears during start-up, then select an unused
IRQ number for the new device.
Q: How do I disable the integrated sound features on my PC if I install an add-
on sound card (on Windows NT 4.0, Windows 95 and Windows 98)?
A: Select
Control Panel
from the
Start
menu, then click on
Multimedia
Advanced
.
Click on the
Audio Device
icon, then select the
Do not use audio features on this device
radio button.