HP Vectra VEi8 HP Vectra VEi7, User's Guide - Page 20

HP DiagTools Hardware Diagnostics Utility

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2 Basic Problem Solving HP DiagTools Hardware Diagnostics Utility Where Can I Get DiagTools? Starting DiagTools HP DiagTools Hardware Diagnostics Utility DiagTools, the Vectra Hardware Diagnostics utility, helps you diagnose hardware-related problems on HP Vectra PCs and PC Workstations. It is a series of tools designed to help you: • Check the configuration of your system and verify that it is functioning correctly. • Diagnose hardware-related problems. • Provide precise information to HP-dedicated Support Agents so that they can solve any problems quickly and effectively. For more information about this utility, refer to the Vectra Hardware Diagnostics User's Guide, available on the HP web site in PDF (Adobe Acrobat) format. DiagTools is on the Diagnostics and Recovery CD-ROM that came with your PC. You can also download the latest version of this utility from HP's Web Site at www.hp.com/go/vectrasupport. To start DiagTools: 1 Insert the PC's Diagnostics and Recovery CD-ROM into the CDROM drive. 2 Restart the PC. 3 The PC will boot from the CD-ROM and display a menu. Select the option to run DiagTools. 4 Follow the instructions on-screen to carry out the diagnostic tests. This utility will automatically detect the complete hardware configuration of your system before any tests can be performed. 16 English

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2
Basic Problem Solving
HP DiagTools Hardware Diagnostics Utility
16
English
HP DiagTools Hardware Diagnostics Utility
DiagTools, the Vectra Hardware Diagnostics utility, helps you diagnose
hardware-related problems on HP Vectra PCs and PC Workstations.
It is a series of tools designed to help you:
•
Check the configuration of your system and verify that it is
functioning correctly.
•
Diagnose hardware-related problems.
•
Provide precise information to HP-dedicated Support Agents so that
they can solve any problems quickly and effectively.
For more information about this utility, refer to the
Vectra Hardware
Diagnostics User's Guide
, available on the HP web site in PDF (Adobe
Acrobat) format.
Where Can I Get
DiagTools?
DiagTools is on the
Diagnostics and Recovery CD-ROM
that came
with your PC. You can also download the latest version of this utility
from HP’s Web Site at
www.hp.com/go/vectrasupport
.
Starting DiagTools
To start DiagTools:
1
Insert the PC’s
Diagnostics and Recovery CD-ROM
into the CD-
ROM drive.
2
Restart the PC.
3
The PC will boot from the CD-ROM and display a menu. Select the
option to run DiagTools.
4
Follow the instructions on-screen to carry out the diagnostic tests.
This utility will automatically detect the complete hardware
configuration of your system before any tests can be performed.