HP ap5000 Maintenance and Service Guide: HP ap5000 All-In-One Point of Sale Sy - Page 84

Accessing HP Vision Diagnostics (Windows systems), C:\SWSetup\ISOs, Vision Diagnostics.ISO

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Accessing HP Vision Diagnostics (Windows systems) To access HP Vision Diagnostics, you must burn the utility onto a CD or copy it onto a USB flash drive then boot to the CD or USB flash drive. It can also be downloaded from http://www.hp.com and either burned to CD or installed to a USB flash drive. See Downloading the Latest Version of HP Vision Diagnostics on page 77 for more information. NOTE: HP Vision Diagnostics is included with some computer models only. If you have already downloaded HP Vision Diagnostics to either a CD or USB Flash drive, then begin the following procedure at step 4. 1. Connect a keyboard (not included) and mouse (not included) to the system. 2. Connect an external optical drive (not included) to the system or insert a USB flash drive (not included) to the system. 3. In Windows Explorer, go to C:\SWSetup\ISOs and burn the file Vision Diagnostics.ISO to a CD or copy it to a USB flash drive. 4. While the computer is on, insert the CD in the Optical Drive or USB flash drive in a USB port on the computer. 5. Shut down the operating system and turn off the computer. 6. Turn on the computer. The system will boot into HP Vision Diagnostics. NOTE: If the system does not boot to the CD in the optical drive or to the USB flash drive, you may need to change the boot order in the Computer Setup (F10) utility. Refer to the Maintenance and Service Guide (available in English only) for more information. 7. At the boot menu, select either the HP Vision Diagnostics utility to test the various hardware components in the computer or the HP Memory Test utility to test memory only. NOTE: The HP Memory Test is a comprehensive memory diagnostic utility that is run as a stand-alone application, outside of HP Vision Diagnostics. 8. If running HP Vision Diagnostics, select the appropriate language and select Continue. 9. In the End User License Agreement page, select Agree if you agree with the terms. The HP Vision Diagnostics utility launches with the Survey tab displayed. 76 Appendix F Hewlett-Packard Vision Diagnostics (Windows systems)

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Accessing HP Vision Diagnostics (Windows systems)
To access HP Vision Diagnostics, you must burn the utility onto a CD or copy it onto a USB flash
drive then boot to the CD or USB flash drive. It can also be downloaded from
and
either burned to CD or installed to a USB flash drive. See
Downloading the Latest Version of HP
Vision Diagnostics
on page
77
for more information.
NOTE:
HP Vision Diagnostics is included with some computer models only.
If you have already downloaded HP Vision Diagnostics to either a CD or USB Flash drive, then begin
the following procedure at step 4.
1.
Connect a keyboard (not included) and mouse (not included) to the system.
2.
Connect an external optical drive (not included) to the system or insert a USB flash drive (not
included) to the system.
3.
In Windows Explorer, go to
C:\SWSetup\ISOs
and burn the file
Vision Diagnostics.ISO
to a
CD or copy it to a USB flash drive.
4.
While the computer is on, insert the CD in the Optical Drive or USB flash drive in a USB port on
the computer.
5.
Shut down the operating system and turn off the computer.
6.
Turn on the computer. The system will boot into HP Vision Diagnostics.
NOTE:
If the system does not boot to the CD in the optical drive or to the USB flash drive, you
may need to change the boot order in the Computer Setup (F10) utility. Refer to the
Maintenance and Service Guide
(available in English only) for more information.
7.
At the boot menu, select either the
HP Vision Diagnostics
utility to test the various hardware
components in the computer or the
HP Memory Test
utility to test memory only.
NOTE:
The HP Memory Test is a comprehensive memory diagnostic utility that is run as a
stand-alone application, outside of HP Vision Diagnostics.
8.
If running
HP Vision Diagnostics
, select the appropriate language and select
Continue
.
9.
In the End User License Agreement page, select
Agree
if you agree with the terms. The HP
Vision Diagnostics utility launches with the Survey tab displayed.
76
Appendix F
Hewlett-Packard Vision Diagnostics (Windows systems)