IBM 25R0012 User Guide - Page 61

Error, Codes, Messages

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Table 8. Methods of receiving errors and messages (continued) If the error or message was presented by.... Do this.... The drive's SCD and the Status Light See "Error Codes and Messages." To determine the meaning of Status Light flashes amber activity, see "Status Light" on page 11. The drive's SCD and the Status Light See "Diagnostic and Maintenance Functions" on page 15. To determine the is solid amber meaning of Status Light activity, see "Status Light" on page 11. SCSI log sense data (such as See "Error Codes and Messages." TapeAlert flags) and SCSI drive sense data at the server console Drive sense data sent to a library (if Refer to your library's documentation, then see "Error Codes and the drive is enclosed in a library) Messages." The drive's error log See "Error Codes and Messages" and "Viewing the Drive Error Log" on page 49. Error Codes and Messages The table below gives descriptions of the errors and messages that pertain to the drive, and tells what to do when you receive them. Attention: If the drive detects a permanent error and displays an error code other than 0 , it automatically performs a drive dump. If you force a drive dump, the existing dump will be overwritten and data will be lost. After you force a drive dump, do not turn off the power to the drive or you may lose the dump data. Table 9. Error codes on the Single-character Display. To clear error and cycle power, press the Unload Button for ten seconds. A drive dump will be created. Error Code Cause and Action 0 No error occurred and no action is required. This code displays: v When power is cycled (turned off, then on) to the tape drive. v When diagnostics have finished running and no error occurred. Note: The Single-character Display is blank during normal operation of the tape drive. 1 Cooling problem. The tape drive detected that the recommended operating temperature was exceeded. Perform one or more of the following actions: v Ensure that the cooling fan is rotating and is quiet. If not, refer to your enclosure documentation. v Remove any blockage that prevents air from flowing freely through the tape drive. v Ensure that the operating temperature and airflow is within the specified range (see "Physical Specifications" on page 69). v If the operating temperature is within the specified range and the problem persists, replace the drive. The error code clears when you power-off the tape drive or place it in maintenance mode. 8 Power problem. The tape drive detected that the externally supplied power is approaching the specified voltage limits (the tape drive is still operating) or is outside the specified voltage limits (the tape drive is not operating). Perform the following action: 1. Ensure that the power connector is properly seated. 2. Ensure that the proper dc voltages are being applied within the tolerances allowed (see "Physical Specifications" on page 69). 3. If the proper voltages are being applied but the problem persists, replace the unit. The error code clears when you power-off the tape drive or place it in maintenance mode. Using Ultrium Media 45

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Table
8.
Methods
of
receiving
errors
and
messages
(continued)
If
the
error
or
message
was
presented
by
....
Do
this
....
The
drive’s
SCD
and
the
Status
Light
flashes
amber
See
“Error
Codes
and
Messages.”
To
determine
the
meaning
of
Status
Light
activity,
see
“Status
Light”
on
page
11.
The
drive’s
SCD
and
the
Status
Light
is
solid
amber
See
“Diagnostic
and
Maintenance
Functions”
on
page
15.
To
determine
the
meaning
of
Status
Light
activity,
see
“Status
Light”
on
page
11.
SCSI
log
sense
data
(such
as
TapeAlert
flags)
and
SCSI
drive
sense
data
at
the
server
console
See
“Error
Codes
and
Messages.”
Drive
sense
data
sent
to
a
library
(if
the
drive
is
enclosed
in
a
library)
Refer
to
your
library’s
documentation,
then
see
“Error
Codes
and
Messages.”
The
drive’s
error
log
See
“Error
Codes
and
Messages”
and
“Viewing
the
Drive
Error
Log”
on
page
49.
Error
Codes
and
Messages
The
table
below
gives
descriptions
of
the
errors
and
messages
that
pertain
to
the
drive,
and
tells
what
to
do
when
you
receive
them.
Attention:
If
the
drive
detects
a
permanent
error
and
displays
an
error
code
other
than
0
,
it
automatically
performs
a
drive
dump.
If
you
force
a
drive
dump,
the
existing
dump
will
be
overwritten
and
data
will
be
lost.
After
you
force
a
drive
dump,
do
not
turn
off
the
power
to
the
drive
or
you
may
lose
the
dump
data.
Table
9.
Error
codes
on
the
Single-character
Display
.
To
clear
error
and
cycle
power,
press
the
Unload
Button
for
ten
seconds.
A
drive
dump
will
be
created.
Error
Code
Cause
and
Action
0
No
error
occurred
and
no
action
is
required.
This
code
displays:
v
When
power
is
cycled
(turned
off,
then
on)
to
the
tape
drive.
v
When
diagnostics
have
finished
running
and
no
error
occurred.
Note:
The
Single-character
Display
is
blank
during
normal
operation
of
the
tape
drive.
1
Cooling
problem.
The
tape
drive
detected
that
the
recommended
operating
temperature
was
exceeded.
Perform
one
or
more
of
the
following
actions:
v
Ensure
that
the
cooling
fan
is
rotating
and
is
quiet.
If
not,
refer
to
your
enclosure
documentation.
v
Remove
any
blockage
that
prevents
air
from
flowing
freely
through
the
tape
drive.
v
Ensure
that
the
operating
temperature
and
airflow
is
within
the
specified
range
(see
“Physical
Specifications”
on
page
69).
v
If
the
operating
temperature
is
within
the
specified
range
and
the
problem
persists,
replace
the
drive.
The
error
code
clears
when
you
power-off
the
tape
drive
or
place
it
in
maintenance
mode.
8
Power
problem.
The
tape
drive
detected
that
the
externally
supplied
power
is
approaching
the
specified
voltage
limits
(the
tape
drive
is
still
operating)
or
is
outside
the
specified
voltage
limits
(the
tape
drive
is
not
operating).
Perform
the
following
action:
1.
Ensure
that
the
power
connector
is
properly
seated.
2.
Ensure
that
the
proper
dc
voltages
are
being
applied
within
the
tolerances
allowed
(see
“Physical
Specifications”
on
page
69).
3.
If
the
proper
voltages
are
being
applied
but
the
problem
persists,
replace
the
unit.
The
error
code
clears
when
you
power-off
the
tape
drive
or
place
it
in
maintenance
mode.
Using
Ultrium
Media
45