IBM 25R0012 User Guide - Page 64

Error, Cause, Action, Attention

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Table 9. Error codes on the Single-character Display (continued). To clear error and cycle power, press the Unload Button for ten seconds. A drive dump will be created. Error Code Cause and Action 7 A high probability of media error. The tape drive determined that an error occurred because of a faulty tape cartridge. Try another tape cartridge. If the problem occurs with multiple tape cartridges, use the following procedure: Attention: When you run the Test Cartridge & Media diagnostic, data on the suspect tape is overwritten. Use only a scratch data cartridge to run the test. 1. If possible, run the tape cartridge in a different tape drive. If the operation in the other unit fails and 6 or 7 displays, replace the media. If the operation succeeds, run "Function Code E: Test Cartridge & Media" on page 22. v If the diagnostic fails, replace the media. v If the diagnostic succeeds, clean the drive head (see "Cleaning the Drive Head" on page 14) and run "Function Code 1: Run Drive Diagnostics" on page 16. - If the drive diagnostic fails, replace the drive. - If the drive diagnostic succeeds, perform the operation that produced the initial media error. The error code clears when you remove the tape cartridge or place the tape drive in maintenance mode. 8 Tape drive or SCSI bus failure. The tape drive determined that a failure occurred in the tape drive's hardware or in the SCSI bus. The error code clears 10 seconds after the drive detected the error or when you place the drive in maintenance mode. 9 Tape drive or RS-422 error. The tape drive determined that a failure occurred in the tape drive's hardware or in the RS-422 connection. Replace the tape drive. The error code clears 10 seconds after the drive detected the error or when you place the tape drive in maintenance mode. A Tape drive hardware problem. The tape drive determined that a problem occurred which degraded the operation of the tape drive, but it did not restrict continued use. If the problem persists, replace the drive. The drive is usable, though the Single-character Display continues to indicate an error and the Status Light flashes amber. The error code may clear when you cycle power to the tape drive or place it in maintenance mode. b No error or message is assigned. See error code 8 in this table. C The tape drive needs to be cleaned. Clean the tape drive. See "Cleaning the Drive Head" on page 14. The error code clears when you clean the tape drive or place it in maintenance mode. d No error or message assigned. See error code 0 in this table. The Unload Button is depressed. Verify that the button pushes freely. 48 IBM 400/800GB LTO3 Tape Drive User's Guide

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Table
9.
Error
codes
on
the
Single-character
Display
(continued)
.
To
clear
error
and
cycle
power,
press
the
Unload
Button
for
ten
seconds.
A
drive
dump
will
be
created.
Error
Code
Cause
and
Action
7
A
high
probability
of
media
error.
The
tape
drive
determined
that
an
error
occurred
because
of
a
faulty
tape
cartridge.
Try
another
tape
cartridge.
If
the
problem
occurs
with
multiple
tape
cartridges,
use
the
following
procedure:
Attention:
When
you
run
the
Test
Cartridge
&
Media
diagnostic,
data
on
the
suspect
tape
is
overwritten.
Use
only
a
scratch
data
cartridge
to
run
the
test.
1.
If
possible,
run
the
tape
cartridge
in
a
different
tape
drive.
If
the
operation
in
the
other
unit
fails
and
6
or
7
displays,
replace
the
media.
If
the
operation
succeeds,
run
“Function
Code
E:
Test
Cartridge
&
Media”
on
page
22.
v
If
the
diagnostic
fails,
replace
the
media.
v
If
the
diagnostic
succeeds,
clean
the
drive
head
(see
“Cleaning
the
Drive
Head”
on
page
14)
and
run
“Function
Code
1:
Run
Drive
Diagnostics”
on
page
16.
–
If
the
drive
diagnostic
fails,
replace
the
drive.
–
If
the
drive
diagnostic
succeeds,
perform
the
operation
that
produced
the
initial
media
error.
The
error
code
clears
when
you
remove
the
tape
cartridge
or
place
the
tape
drive
in
maintenance
mode.
8
Tape
drive
or
SCSI
bus
failure.
The
tape
drive
determined
that
a
failure
occurred
in
the
tape
drive’s
hardware
or
in
the
SCSI
bus.
The
error
code
clears
10
seconds
after
the
drive
detected
the
error
or
when
you
place
the
drive
in
maintenance
mode.
9
Tape
drive
or
RS-422
error.
The
tape
drive
determined
that
a
failure
occurred
in
the
tape
drive’s
hardware
or
in
the
RS-422
connection.
Replace
the
tape
drive.
The
error
code
clears
10
seconds
after
the
drive
detected
the
error
or
when
you
place
the
tape
drive
in
maintenance
mode.
A
Tape
drive
hardware
problem.
The
tape
drive
determined
that
a
problem
occurred
which
degraded
the
operation
of
the
tape
drive,
but
it
did
not
restrict
continued
use.
If
the
problem
persists,
replace
the
drive.
The
drive
is
usable,
though
the
Single-character
Display
continues
to
indicate
an
error
and
the
Status
Light
flashes
amber.
The
error
code
may
clear
when
you
cycle
power
to
the
tape
drive
or
place
it
in
maintenance
mode.
b
No
error
or
message
is
assigned.
See
error
code
8
in
this
table.
C
The
tape
drive
needs
to
be
cleaned.
Clean
the
tape
drive.
See
“Cleaning
the
Drive
Head”
on
page
14.
The
error
code
clears
when
you
clean
the
tape
drive
or
place
it
in
maintenance
mode.
d
No
error
or
message
assigned.
See
error
code
0
in
this
table.
The
Unload
Button
is
depressed.
Verify
that
the
button
pushes
freely.
48
IBM
400/800GB
LTO3
Tape
Drive
User’s
Guide