IBM 25R0012 User Guide - Page 69

Before, Begin, Recommended, Tools, Beginning, Procedure

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Attention v Before using this procedure, you must have exhausted all other means of removing the tape cartridge from the drive. Use this procedure only if you cannot remove the tape cartridge by using any other means. v Determine from the customer if the cartridge contains critical customer data. If the cartridge contains sensitive data that cannot leave the site, inform the customer that certain failure conditions diagnostics will be performed to test the drive for continued use. v The following removal procedures can destroy customer data! Use extreme care when handling or removing the customer's tape cartridges to minimize tape damage and lost data. v DO NOT TOUCH the magnetic tape or tape path. Both are extremely sensitive to the oil and salt from your skin. Use clean, lint-free gloves when working around magnetic tape or the tape path components. v Electrostatic-sensitive components: Consider using an ESD Kit. v After you remove the tape cartridge, advise the customer to copy the data to another cartridge and to remove this tape cartridge from service. v Do not use power tools or magnetic tools to perform this procedure. v To avoid contamination and electrostatic-discharge damage to the drive, never touch the head or electronic components inside the drive. v If you cannot remove the cartridge from the drive using the following procedures, contact your next level of support. Before You Begin 1. If you have not already done so, attempt to remove the cartridge with the device power ON and using library manager, a host application, or the Unload Button. 2. If you have not already done so, attempt to remove the cartridge by power cycling the drive. Look for the drive to attempt a mid-tape recovery. Note: It can take as long as five minutes for the cartridge to rewind and unload. 3. If the cartridge unloads, inform the operator that the cartridge is unloaded. If the cartridge does not unload, continue with this procedure. Recommended Tools v 2.5 mm offset hex wrench (do not use magnetized wrench) v #1 Phillips screwdriver v ESD Kit v Flashlight (optional) v #1 Flathead screwdriver (optional) Beginning Procedure __ Step 1. Refer to the enclosure documentation for instructions on removing the drive. __ Step 2. Place the drive on a non-slip, sturdy work surface. __ Step 3. Ground yourself to the drive by using an ESD Kit. __ Step 4. Remove the cover of the drive by performing the following steps: Using Ultrium Media 53

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Attention
v
Before
using
this
procedure,
you
must
have
exhausted
all
other
means
of
removing
the
tape
cartridge
from
the
drive.
Use
this
procedure
only
if
you
cannot
remove
the
tape
cartridge
by
using
any
other
means.
v
Determine
from
the
customer
if
the
cartridge
contains
critical
customer
data
.
If
the
cartridge
contains
sensitive
data
that
cannot
leave
the
site,
inform
the
customer
that
certain
failure
conditions
diagnostics
will
be
performed
to
test
the
drive
for
continued
use.
v
The
following
removal
procedures
can
destroy
customer
data!
Use
extreme
care
when
handling
or
removing
the
customer’s
tape
cartridges
to
minimize
tape
damage
and
lost
data.
v
DO
NOT
TOUCH
the
magnetic
tape
or
tape
path.
Both
are
extremely
sensitive
to
the
oil
and
salt
from
your
skin.
Use
clean,
lint-free
gloves
when
working
around
magnetic
tape
or
the
tape
path
components.
v
Electrostatic-sensitive
components:
Consider
using
an
ESD
Kit.
v
After
you
remove
the
tape
cartridge,
advise
the
customer
to
copy
the
data
to
another
cartridge
and
to
remove
this
tape
cartridge
from
service.
v
Do
not
use
power
tools
or
magnetic
tools
to
perform
this
procedure.
v
To
avoid
contamination
and
electrostatic-discharge
damage
to
the
drive,
never
touch
the
head
or
electronic
components
inside
the
drive.
v
If
you
cannot
remove
the
cartridge
from
the
drive
using
the
following
procedures,
contact
your
next
level
of
support.
Before
You
Begin
1.
If
you
have
not
already
done
so,
attempt
to
remove
the
cartridge
with
the
device
power
ON
and
using
library
manager,
a
host
application,
or
the
Unload
Button.
2.
If
you
have
not
already
done
so,
attempt
to
remove
the
cartridge
by
power
cycling
the
drive.
Look
for
the
drive
to
attempt
a
mid-tape
recovery.
Note:
It
can
take
as
long
as
five
minutes
for
the
cartridge
to
rewind
and
unload.
3.
If
the
cartridge
unloads,
inform
the
operator
that
the
cartridge
is
unloaded.
If
the
cartridge
does
not
unload,
continue
with
this
procedure.
Recommended
Tools
v
2.5
mm
offset
hex
wrench
(do
not
use
magnetized
wrench)
v
#1
Phillips
screwdriver
v
ESD
Kit
v
Flashlight
(optional)
v
#1
Flathead
screwdriver
(optional)
Beginning
Procedure
__
Step
1.
Refer
to
the
enclosure
documentation
for
instructions
on
removing
the
drive.
__
Step
2.
Place
the
drive
on
a
non-slip,
sturdy
work
surface.
__
Step
3.
Ground
yourself
to
the
drive
by
using
an
ESD
Kit.
__
Step
4.
Remove
the
cover
of
the
drive
by
performing
the
following
steps:
Using
Ultrium
Media
53