IBM 25R0012 User Guide - Page 68

Resolving, Media-Related, Problems, Servicing, Drive, Manually, Removing, Cartridge

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Resolving Media-Related Problems To resolve problems that are related to media, the drive's firmware includes: v Test Cartridge & Media diagnostic that verifies whether a suspect cartridge and its magnetic tape are acceptable for use. v Statistical Analysis and Reporting System (SARS) to assist in isolating failures between media and hardware. To determine the cause of failure, SARS uses the cartridge performance history that is saved in the cartridge memory (CM) and the drive performance history that is kept in the drive's VPD (Vital Product Data) area in NVRAM. Any failures that SARS detects are reported as TapeAlert flags on the server Attention If you insert the IBM LTO Ultrium Data Cartridge into another manufacturer's drive, the SARS data in the cartridge memory may become lost or invalid. If you encounter a media-related problem, use the following procedure: Attention When you run the Test Cartridge & Media diagnostic, data on the suspect tape is overwritten. Use only a scratch data cartridge to run the test. 1. If possible, run the tape cartridge in a different drive. If the operation in the other drive fails and 6 or 7 displays, replace the media. If the operation succeeds, run the Test Cartridge & Media diagnostic (see "Function Code E: Test Cartridge & Media" on page 22). 2. If the Test Cartridge & Media diagnostic fails, replace the media. If it runs successfully, clean the drive and run the drive diagnostics (see "Cleaning the Drive Head" on page 14 and "Diagnostic and Maintenance Functions" on page 15. If the drive diagnostics run successfully, perform the operation that produced the initial media error. Servicing the Drive Manually Removing a Tape Cartridge The purpose of this section is to assist you in determining the condition of the cartridge or the magnetic tape and to direct you to the procedure you must follow to remove the cartridge. 52 IBM 400/800GB LTO3 Tape Drive User's Guide

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Resolving
Media-Related
Problems
To
resolve
problems
that
are
related
to
media,
the
drive’s
firmware
includes:
v
Test
Cartridge
&
Media
diagnostic
that
verifies
whether
a
suspect
cartridge
and
its
magnetic
tape
are
acceptable
for
use.
v
Statistical
Analysis
and
Reporting
System
(SARS)
to
assist
in
isolating
failures
between
media
and
hardware.
To
determine
the
cause
of
failure,
SARS
uses
the
cartridge
performance
history
that
is
saved
in
the
cartridge
memory
(CM)
and
the
drive
performance
history
that
is
kept
in
the
drive’s
VPD
(Vital
Product
Data)
area
in
NVRAM.
Any
failures
that
SARS
detects
are
reported
as
TapeAlert
flags
on
the
server
Attention
If
you
insert
the
IBM
LTO
Ultrium
Data
Cartridge
into
another
manufacturer’s
drive,
the
SARS
data
in
the
cartridge
memory
may
become
lost
or
invalid.
If
you
encounter
a
media-related
problem,
use
the
following
procedure:
Attention
When
you
run
the
Test
Cartridge
&
Media
diagnostic,
data
on
the
suspect
tape
is
overwritten.
Use
only
a
scratch
data
cartridge
to
run
the
test.
1.
If
possible,
run
the
tape
cartridge
in
a
different
drive.
If
the
operation
in
the
other
drive
fails
and
6
or
7
displays,
replace
the
media.
If
the
operation
succeeds,
run
the
Test
Cartridge
&
Media
diagnostic
(see
“Function
Code
E:
Test
Cartridge
&
Media”
on
page
22).
2.
If
the
Test
Cartridge
&
Media
diagnostic
fails,
replace
the
media.
If
it
runs
successfully,
clean
the
drive
and
run
the
drive
diagnostics
(see
“Cleaning
the
Drive
Head”
on
page
14
and
“Diagnostic
and
Maintenance
Functions”
on
page
15.
If
the
drive
diagnostics
run
successfully,
perform
the
operation
that
produced
the
initial
media
error.
Servicing
the
Drive
Manually
Removing
a
Tape
Cartridge
The
purpose
of
this
section
is
to
assist
you
in
determining
the
condition
of
the
cartridge
or
the
magnetic
tape
and
to
direct
you
to
the
procedure
you
must
follow
to
remove
the
cartridge.
52
IBM
400/800GB
LTO3
Tape
Drive
User’s
Guide