Konica Minolta AccurioPress C14000 Watkiss PowerSquare R2L User Manual - Page 46

General Problems, The PowerSquare does not start, The touch screen does not work

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5 - Error Conditions, Problems and Solutions - General Problems General Problems The PowerSquare does not start Is the touch screen illuminated? No Yes Are error messages displayed on the touch screen? No Yes See "Message List" on page 55 Is there an error message on the printer? No Yes Correct the printer error. If the printer error message is 'Check Third Party Finishing Device' or 'check custom', then check for an error message on the PowerSquare touch screen. If the problem continues, then call your service engineer. Turn OFF and turn ON the PSQ. If the problem continues, then call your service engineer. Is the touch screen in power-save mode? See "Power save" on page 14. Touch the screen to restore the normal brightness. No Yes Go back to the start of this fault-finding table. Is the mains-power ON/OFF switch illuminated? No Yes Call your service engineer. Is the PowerSquare turned ON and connected to the mains power supply of the correct type and voltage? No Yes Replace the fuse at the mains input. See "Change the Fuses PowerSquare" on page 78 If the problem continues, then call your service engineer. Connect the PowerSquare to the mains supply of the correct type and voltage and then turn the machine ON. The touch screen does not work Is the touch screen in power-save mode? See "Power save" on page 14. Touch the screen to restore the normal brightness. No Yes No further action is needed. Calibrate the touch screen. See "Calibrate the Touch Screen" on page 78. 42 Watkiss PowerSquare™224 User Manual

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5 - Error Conditions, Problems and Solutions - General Problems
42
Watkiss PowerSquare™224 User Manual
General Problems
The PowerSquare does not start
The touch screen does not work
Is the touch screen illuminated?
No
Yes
Are error messages displayed on the touch screen?
No
Yes
See “Message List” on page 55
Is there an error message on the printer?
No
Yes
Correct the printer error.
If the printer error message is ‘Check Third Party Finishing Device’ or
‘check custom’, then check for an error message on the PowerSquare
touch screen.
If the problem continues, then call your service engineer.
Turn OFF and turn ON the PSQ.
If the problem continues, then call your service engineer.
Is the touch screen in power-save mode?
See “Power save” on page 14. Touch the screen to restore the normal brightness.
No
Yes
Go back to the start of this fault-finding table.
Is the mains-power ON/OFF switch illuminated?
No
Yes
Call your service engineer.
Is the PowerSquare turned ON and connected to the mains power supply of the
correct type and voltage?
No
Yes
Replace the fuse at the mains input.
See “Change the Fuses -
PowerSquare” on page 78
If the problem continues, then call your service engineer.
Connect the PowerSquare to the mains supply of the correct type and voltage and
then turn the machine ON.
Is the touch screen in power-save mode?
See “Power save” on page 14. Touch the screen to restore the normal brightness.
No
Yes
No further action is needed.
Calibrate the touch screen.
See “Calibrate the Touch Screen” on page 78.