Kyocera TASKalfa Pro 15000c Pro 15000c Advanced Operation Guide - Page 128

Color/Dot shift, Clean the image sensor, Clean the feed roller or retard roller, Check media setting

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Page 128 highlights

Troubleshooting > Troubleshooting When Printing Image NOTE In a job that consists of multiple pages, the enlargement/reduction percentage cannot be adjusted on individual pages. 2 In case that no improvement is observed, then go to next step. 4 Clean the image sensor Maintenance (Chapter 17) in Operation Guide In case that no improvement is observed, then go to next step. 5 Clean the feed roller or retard roller Slip with dirty roller. 1 Check dirt on the rollers and clean up dirty parts. Parts Cleaning (page 3-2) 2 In case that no improvement is observed, contact our service representative. Color/Dot shift Bad Good 1 Check media setting Media Type and Media Weight (Chapter 15) in Operation Guide In case that no improvement is observed, then go to next step. 2 Execute print head cleaning Landing point is shifted because of high viscosity. 1 Load SRA3/Ledger size paper. 2 [Home] key > [...] > [Professional Settings] > [U744 Head Cleaning] > [02 Check] A nozzle check pattern is printed. 3 Align the mark on the chart arrow with the mark on the upper left corner of the platen glass. As shown in the illustration, place the pattern on the glass platen with the printed side down and the edge with the arrows toward the back. 4-25

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4-25
Troubleshooting > Troubleshooting When Printing Image
2
In case that no improvement is observed, then go to next step.
4
Clean the image sensor
Maintenance (Chapter 17) in Operation Guide
In case that no improvement is observed, then go to next step.
5
Clean the feed roller or retard roller
Slip with dirty roller.
1
Check dirt on the rollers and clean up dirty parts.
Parts Cleaning
(page 3-2)
2
In case that no improvement is observed, contact our service representative.
Color/Dot shift
1
Check media setting
Media Type and Media Weight (Chapter 15) in Operation Guide
In case that no improvement is observed, then go to next step.
2
Execute print head cleaning
Landing point is shifted because of high viscosity.
1
Load SRA3/Ledger size paper.
2
[Home] key > [...] > [Professional Settings] > [U744 Head Cleaning] > [02 Check]
A nozzle check pattern is printed.
3
Align the mark on the chart arrow with the mark on the upper left corner of the platen glass.
As shown in the illustration, place the pattern on the glass platen with the printed side down
and the edge with the arrows toward the back.
NOTE
In a job that consists of multiple pages, the enlargement/reduction percentage cannot be
adjusted on individual pages.
Bad
Good