Kyocera TASKalfa Pro 15000c Pro 15000c Advanced Operation Guide - Page 135

Check media setting, Check the paper path, Execute print head cleaning

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Page 135 highlights

Troubleshooting > Troubleshooting When Printing Image 2 Check media setting Media Type and Media Weight (Chapter 15) in Operation Guide In case that no improvement is observed, then go to next step. 3 Check the paper path Jammed paper under print head gets ink. Remove the jammed paper under the print head. Clearing Paper Jam under Print Head (page 4-45) In case that no improvement is observed, then go to next step. 4 Execute print head cleaning There is leftover of print head cleaning. 1 Load SRA3/Ledger size paper. 2 [Home] key > [...] > [Professional Settings] > [U744 Head Cleaning] > [02 Check] A nozzle check pattern is printed. 3 Align the mark on the chart arrow with the mark on the upper left corner of the platen glass. As shown in the illustration, place the pattern on the glass platen with the printed side down and the edge with the arrows toward the back. NOTE The printed position of the arrows in the nozzle check pattern may be in from the edge, depending on the size of the pattern. Regardless of the position of the arrows, place the pattern in the upper left corner of the glass platen. 4 Select [Start]. After the pattern is scanned, the number of clogged nozzles of each color is displayed. If there is even one clogged nozzle, go to the next step. 5 [Stop] key > select [01 Cleaning]. 4-32

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Troubleshooting > Troubleshooting When Printing Image
2
Check media setting
Media Type and Media Weight (Chapter 15) in Operation Guide
In case that no improvement is observed, then go to next step.
3
Check the paper path
Jammed paper under print head gets ink.
Remove the jammed paper under the print head.
Clearing Paper Jam under Print Head
(page 4-45)
In case that no improvement is observed, then go to next step.
4
Execute print head cleaning
There is leftover of print head cleaning.
1
Load SRA3/Ledger size paper.
2
[Home] key > [...] > [Professional Settings] > [U744 Head Cleaning] > [02 Check]
A nozzle check pattern is printed.
3
Align the mark on the chart arrow with the mark on the upper left corner of the platen glass.
As shown in the illustration, place the pattern on the glass platen with the printed side down
and the edge with the arrows toward the back.
4
Select [Start].
After the pattern is scanned, the number of clogged nozzles of each color is displayed.
If there is even one clogged nozzle, go to the next step.
5
[Stop] key > select [01 Cleaning].
NOTE
The printed position of the arrows in the nozzle check pattern may be in from the edge,
depending on the size of the pattern. Regardless of the position of the arrows, place the
pattern in the upper left corner of the glass platen.