Lenovo PC 300PL User guide for IBM PC300PL (type 6584, 6594) systems - Page 130

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If you have just added new software or a new computer option and your computer is not working, do the following before using the troubleshooting charts: 1. Remove the software or device you just added. 2. Run the diagnostic programs to determine if your computer is running correctly. (See "IBM Enhanced Diagnostics program" on page 126 for information about diagnostic programs provided with your computer.) 3. Reinstall the new software or new device. The following directory will help you quickly locate problem categories in the troubleshooting charts. Problem type Go to: Diskette drive "Diskette drive problems" on page 117 General "General problems" on page 120 Intermittent "Intermittent problems" on page 120 Keyboard, "Keyboard, mouse, or pointing device problems" on mouse, or page 121 pointing-device Memory "Memory problems" on page 122 Monitor "Monitor problems" on page 118 Option "Option problems" on page 123 Parallel port "Parallel port problems" on page 124 Printer "Printer problems" on page 125 Serial Port 1 "Serial port problems" on page 125 Serial Port 2 "Serial port problems" on page 125 Software "Software problems" on page 126 Universal Serial Bus Ports "Universal Serial Bus port problems" on page 126 116 PC 300PL User Guide

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If you have just added new software or a new computer option and your
computer is not working, do the following before using the troubleshooting
charts:
1.
Remove the software or device you just added.
2.
Run the diagnostic programs to determine if your computer is running
correctly.
(See “IBM Enhanced Diagnostics program” on page
126 for
information about diagnostic programs provided with your computer.)
3.
Reinstall the new software or new device.
The following directory will help you quickly locate problem categories in
the troubleshooting charts.
Problem
type
Go to:
Diskette
drive
“Diskette drive problems” on page
117
General
“General problems” on page
120
Intermittent
“Intermittent problems” on page
120
Keyboard,
mouse, or
pointing-device
“Keyboard, mouse, or pointing device problems” on
page 121
Memory
“Memory problems” on page
122
Monitor
“Monitor problems” on page
118
Option
“Option problems” on page
123
Parallel port
“Parallel port problems” on page
124
Printer
“Printer problems” on page
125
Serial Port 1
“Serial port problems” on page
125
Serial Port 2
“Serial port problems” on page
125
Software
“Software problems” on page
126
Universal
Serial Bus
Ports
“Universal Serial Bus port problems” on page
126
116
PC 300PL User Guide