Lenovo PC 300PL User guide for IBM PC300PL (type 6584, 6594) systems - Page 139

Serial port problems, Printer problems

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Serial port problems Serial port problems Serial port cannot be accessed. Action Verify that: 1. Each port is assigned a unique address. 2. The serial-port adapter, if you added one, is properly installed and firmly seated. See "Installing adapters" on page 66 (desktop) or "Installing adapters" on page 80 (tower) for instructions on adding adapters. If you cannot correct the problem, have the computer serviced. Printer problems Printer problems The printer does not work. Action Verify that: 1. The printer is turned on and is online. 2. The printer signal cable is securely connected to the correct parallel, serial, or USB port on the computer. (See "Connecting computer cables" on page 10 for the location of the parallel, serial, and USB ports.) Note: Non-IBM printer signal cables might cause unpredictable problems. 3. You have assigned the printer port correctly in your operating system or application program. 4. You have assigned the printer port correctly in the Configuration/Setup Utility program. For more information, see Chapter 4, "Using the Configuration/Setup Utility program" on page 37. 5. If the problem persists, run the tests described in the documentation that comes with your printer. If you cannot correct the problem, have the computer serviced. Chapter 6. Troubleshooting 125

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Serial port problems
Printer problems
Serial port problems
Action
Serial port cannot be
accessed.
Verify that:
1.
Each port is assigned a unique address.
2.
The serial-port adapter, if you added one, is
properly installed and firmly seated.
See
“Installing adapters” on page
66 (desktop) or
“Installing adapters” on page
80 (tower) for
instructions on adding adapters.
If you cannot correct the problem, have the computer
serviced.
Printer problems
Action
The printer does not
work.
Verify that:
1.
The printer is turned on and is online.
2.
The printer signal cable is securely connected to
the correct parallel, serial, or USB port on the
computer.
(See “Connecting computer cables” on
page
10 for the location of the parallel, serial, and
USB ports.)
Note:
Non-IBM printer signal cables might cause
unpredictable problems.
3.
You have assigned the printer port correctly in
your operating system or application program.
4.
You have assigned the printer port correctly in the
Configuration/Setup Utility program.
For more
information, see Chapter
4, “Using the
Configuration/Setup Utility program” on page
37.
5.
If the problem persists, run the tests described in
the documentation that comes with your printer.
If you cannot correct the problem, have the computer
serviced.
Chapter 6.
Troubleshooting
125