Lenovo PC 300PL User guide for IBM PC300PL (type 6584, 6594) systems - Page 135

Keyboard, mouse, or pointing device problems

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Keyboard, mouse, or pointing device problems Keyboard, mouse, or pointingdevice problems All or some keys on the keyboard do not work. The mouse or pointing device does not work. Action Verify that: 1. The computer and the monitor are turned on. 2. The keyboard cable is securely connected to the keyboard connector on the computer. For the location of the keyboard connector, see "Connecting computer cables" on page 10. If you cannot correct the problem, have the computer serviced. Verify that: 1. The mouse or pointing-device cable is securely attached to the proper connector on the computer. Depending on the type of mouse you have, the mouse cable will connect to either the mouse or serial connector. To find the mouse and serial connectors, see "Connecting computer cables" on page 10. 2. The device drivers for the mouse are installed correctly. 3. The mouse or pointing device is dirty. For information about cleaning the mouse, see "Mouse" on page 35. If you cannot correct the problem, have the computer and the device serviced. Chapter 6. Troubleshooting 121

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Keyboard, mouse, or pointing device problems
Keyboard, mouse,
or pointing-
device problems
Action
All or some keys on the
keyboard do not work.
Verify that:
1.
The computer and the monitor are turned on.
2.
The keyboard cable is securely connected to the
keyboard connector on the computer.
For the
location of the keyboard connector, see
“Connecting computer cables” on page
10.
If you cannot correct the problem, have the computer
serviced.
The mouse or pointing
device does not work.
Verify that:
1.
The mouse or pointing-device cable is securely
attached to the proper connector on the computer.
Depending on the type of mouse you have, the
mouse cable will connect to either the mouse or
serial connector.
To find the mouse and serial
connectors, see “Connecting computer cables” on
page 10.
2.
The device drivers for the mouse are installed
correctly.
3.
The mouse or pointing device is dirty.
For
information about cleaning the mouse, see
“Mouse” on page
35.
If you cannot correct the problem, have the computer
and the device serviced.
Chapter 6.
Troubleshooting
121