Lenovo PC 300PL User guide for IBM PC300PL (type 6584, 6594) systems - Page 143

Other diagnostic programs, CoSession Remote

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3. Turn on your computer. 4. Follow the instructions that appear on the screen. For help, press F1. Other diagnostic programs The Software Selections CD that comes with your computer also contains diagnostic programs designed specifically for certain operating environments (Windows 95, Windows 98, and Windows NT). Because these versions work with the operating system, they not only test the hardware, but also analyze certain software components of your computer. They are especially useful in isolating problems related to the operating system and device drivers. CoSession Remote CoSession Remote availability varies by computer model and country. CoSession Remote is a program that can be used by another individual, such as your system administrator, to help diagnose problems with your computer from a remote location. To use CoSession Remote, the program must be installed in your computer, and your computer must have a modem or a LAN connection. Important Before attempting to use CoSession Remote, contact IBM or your in-house administrator for specific instructions on setting up and using the program. Chapter 6. Troubleshooting 129

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3.
Turn on your computer.
4.
Follow the instructions that appear on the screen.
For help, press F1.
Other diagnostic programs
The
Software Selections CD
that comes with your computer also contains
diagnostic programs designed specifically for certain operating
environments (Windows 95, Windows 98, and Windows NT).
Because
these versions work with the operating system, they not only test the
hardware, but also analyze certain software components of your computer.
They are especially useful in isolating problems related to the operating
system and device drivers.
CoSession Remote
CoSession Remote availability varies by computer model and country.
CoSession Remote is a program that can be used by another individual,
such as your system administrator, to help diagnose problems with your
computer from a remote location.
To use CoSession Remote, the program
must be installed in your computer, and your computer must have a
modem or a LAN connection.
Important
Before attempting to use CoSession Remote, contact IBM or your
in-house administrator for specific instructions on setting up and using
the program.
Chapter 6.
Troubleshooting
129