Lenovo ThinkPad 300 Service Guide - Page 15

Solving, computer, problems

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Chapter 3. Solving computer problems Note: See Access Help if your system is running and Access Help is accessible. This chapter presents information for use when Access Help is inaccessible. Frequently asked questions This section lists frequently asked questions and tells where you can find detailed answers. For details about each publication included in the package with the ThinkPad computer, see "This guide and other publications" on page 1. What safety precautions should I follow when using my ThinkPad computer? See the separate Safety and Warranty Guide for detailed information about safety. How can I prevent problems with my ThinkPad computer? See "Read this first" on page v, and also Chapter 2, "Taking care of your ThinkPad computer," on page 3 of this Guide. More tips can be found in the following sections of Access Help: v Preventing problems v Troubleshooting What are the main hardware features of my new ThinkPad computer? See "About your computer" in Access Help. Where can I find the detailed specifications for my ThinkPad computer? See http://www.lenovo.com/think/support. I need to upgrade a device or I need to replace one of the following: the HDD or SSD, the PCI Express Mini Card, memory, the keyboard, or the palm rest. See theAppendix B, "Customer Replaceable Units (CRUs) ," on page 57 of this Guide for the list of Customer Replaceable Units and the location of the instructions for removing or replacing components. My computer is not operating properly. See "Problem solving " in Access Help. This guide describes methods of troubleshooting for use when online Access Help is inaccessible. Where are the recovery discs? Your computer may have come with or without a recovery disc or Windows disc depending on your model. For an explanation of the alternative recovery methods offered by Lenovo, see "Restoring the factory contents" on page 32 of this Guide. © Copyright Lenovo 2007 7

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Chapter
3.
Solving
computer
problems
Frequently
asked
questions
This
section
lists
frequently
asked
questions
and
tells
where
you
can
find
detailed
answers.
For
details
about
each
publication
included
in
the
package
with
the
ThinkPad
computer,
see
“This
guide
and
other
publications”
on
page
1.
What
safety
precautions
should
I
follow
when
using
my
ThinkPad
computer?
See
the
separate
Safety
and
Warranty
Guide
for
detailed
information
about
safety.
How
can
I
prevent
problems
with
my
ThinkPad
computer?
See
“Read
this
first”
on
page
v,
and
also
Chapter
2,
“Taking
care
of
your
ThinkPad
computer,”
on
page
3
of
this
Guide.
More
tips
can
be
found
in
the
following
sections
of
Access
Help
:
v
Preventing
problems
v
Troubleshooting
What
are
the
main
hardware
features
of
my
new
ThinkPad
computer?
See
“About
your
computer”
in
Access
Help
.
Where
can
I
find
the
detailed
specifications
for
my
ThinkPad
computer?
See
I
need
to
upgrade
a
device
or
I
need
to
replace
one
of
the
following:
the
HDD
or
SSD,
the
PCI
Express
Mini
Card,
memory,
the
keyboard,
or
the
palm
rest.
See
theAppendix
B,
“Customer
Replaceable
Units
(CRUs)
,”
on
page
57
of
this
Guide
for
the
list
of
Customer
Replaceable
Units
and
the
location
of
the
instructions
for
removing
or
replacing
components.
My
computer
is
not
operating
properly.
See
“Problem
solving
”
in
Access
Help
.
This
guide
describes
methods
of
troubleshooting
for
use
when
online
Access
Help
is
inaccessible.
Where
are
the
recovery
discs?
Your
computer
may
have
come
with
or
without
a
recovery
disc
or
Windows
disc
depending
on
your
model.
For
an
explanation
of
the
alternative
recovery
methods
offered
by
Lenovo,
see
“Restoring
the
factory
contents”
on
page
32
of
this
Guide.
Note:
See
Access
Help
if
your
system
is
running
and
Access
Help
is
accessible.
This
chapter
presents
information
for
use
when
Access
Help
is
inaccessible.
©
Copyright
Lenovo
2007
7