Lenovo ThinkPad 300 Service Guide - Page 5

Contents Read this first v Chapter 1. Finding information . . . . . 1 This guide and other publications . . . . . 1 Finding information with the ThinkVantage button 2 Chapter 2. Taking care of your ThinkPad computer 3 Important tips 3 Be careful about where and how you work 3 Be gentle with your computer . . . . . 4 Register your computer 4 Carry your computer properly . . . . . 4 Handle storage media and drives properly 4 Be sure not to modify your computer . . . 5 Take care in setting passwords . . . . . 5 Care for the fingerprint reader . . . . . 5 Cleaning the cover of your computer . . . 5 Cleaning your computer keyboard . . . . 6 Cleaning your computer display . . . . 6 Chapter 3. Solving computer problems . . 7 Frequently asked questions 7 Entering the BIOS Setup Utility 8 Diagnosing problems 9 HDD Diagnostic program 9 Diagnosing problems using PC-Doctor from the service partition 10 Troubleshooting 10 Error messages 10 Errors without messages 16 Memory problems 18 Password problems 19 Keyboard problems 19 Pointing device problems 20 Sleep (standby) or hibernation problems 20 Computer screen problems 23 Battery problems 26 AC adapter problems 26 Hard disk drive (HDD) or solid state drive (SSD) problems 27 Optical drive problems 28 Fingerprint reader problems . . . . . 28 Startup problems 28 © Copyright Lenovo 2007 Chapter 4. Recovery options 31 Introducing Rescue and Recovery . . . . . 31 Solid state drive (SSD 31 Restoring the factory contents 32 Recovering data 33 Chapter 5. Upgrading and replacing devices 35 Replacing the battery 35 Upgrading the hard disk drive or solid state drive 38 Replacing memory 40 Replacing the second battery 43 Using the travel cover 45 Chapter 6. Getting help and service . . . 47 Getting help and service 47 Getting help on the Web 47 Calling the Customer Support Center . . . 47 Getting help around the world 49 Worldwide telephone list 49 Appendix A. Warranty information . . . . 55 Types of warranty service 56 Appendix B. Customer Replaceable Units (CRUs 57 Appendix C. Features and Specifications 61 Features 61 Specifications 62 Appendix D. Notices 65 Notices 65 Export classification notice 66 Electronic emissions notices 66 Federal Communications Commission (FCC) Statement 66 Industry Canada Class B emission compliance statement 67 Avis de conformité à la réglementation d'Industrie Canada 67 European Union EMC Directive conformance statement 67 iii